I applied online. I interviewed at Driver and Vehicle Licensing Authority (Swansea, Wales) in Jan 2026
Interview
mock phone call and interview afterwords. quite intimidating to be honest. from what i remember the mock phone call you work for a company called “lease4less” where they give you three different scenarios and you respond accordingly.
I interviewed at Driver and Vehicle Licensing Authority (Birmingham, England)
Interview
I had to act out 3 scenarios via a phone call and 1 scenario that involved helping somebody via the chat messenger thing. Scenarios ranged from overly excited customers to angry customers.
I interviewed at Driver and Vehicle Licensing Authority
Interview
Behavioral interview went well, discussed past experiences and teamwork. Technical round covered coding and problem-solving. Confident in both, felt the interview was structured and fair. Would like if there was more whiteboard testing.