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      Diligent

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      Customer Support Representative Interview

      29 Nov 2021
      Anonymous interview candidate
      Declined offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 3 weeks. I interviewed at Diligent in Mar 2021

      Interview

      Two rounds of interviews. Interview was average and they asked questions targeted at excellent customer support. They also ask questions based on your technical competency. The interview was conducted over webex and lasts between thirty and forty minutes.

      Interview questions [1]

      Question 1

      Name a time you had to prioritise
      Answer question

      Other Customer Support Representative interview reviews for Diligent

      Customer Support Representative Interview

      28 May 2019
      Anonymous interview candidate
      London, England
      No offer
      Positive experience
      Average interview

      Application

      I applied online. I interviewed at Diligent (London, England) in Feb 2019

      Interview

      Moved pretty quick from Recruiter - hiring manager and bringing me into the London office. I wasn't successful as it came down to myself and one other candidate but I the Recruiter was quick in delivering feedback and said she would keep in touch for future opportunities in the team. I have stayed in touch with her and we have actually discussed other opportunities with Diligent. I have continued to look out for similar roles on Diligent website.

      Interview questions [1]

      Question 1

      What is my experience working in a technical support role
      Answer question