I applied online. The process took 2 weeks. I interviewed at Customer Contact Services in Jul 2024
Interview
I applied through Indeed, was contacted right away by the hiring manager who had me do it on the main site and then do skills tests after passing that set up with a great interviewer. Recruiter and I got along great I just had to reject it at the time but hoping to get back in soon
Interview questions [1]
Question 1
Describe a time you had to de escalate an upset caller.