The interview took place in a group setting. An internet quality and typing speed test was performed prior to the debrief. The debrief of the companies expectations, policies and mission statement. Following the group interview/debrief you'd break into smaller training sessions depending on your assigned role.
Interview questions [1]
Question 1
How would you resolve conflict with a dissatisfied customer?
I applied online. I interviewed at Concentrix (Curitiba)
Interview
Foi realizado online, com perguntas sobre sua disponibilidade, horário e sobre sua experiência profissional.
A entrevista foi bem dinâmica e rápida.
Te deixam bem a vontade e te tratam com acolhimento e respeito.
Very simple and straightforward. They were relaxed and easy to speak with. Had a fun time with guessing an item which was a kitchen appliance, this served as a base to a successful interview.
Interview questions [1]
Question 1
They asked if I had experience with troubleshooting different types of technical issues.
It was a very easy process with some tests for Typing speeds and internet availability. It was then followed by an AI interview process where we would video our responses.
