I applied online. The process took 1 day. I interviewed at Concentrix in Dec 2019
Interview
took an entire day to complete the walk-in interview from 10am till 5pm completing a series of tests including listening test, speaking test, mock calls and final rounds with TL interview
Tech support virtual interview and writing assessment, English fluency typing and recorded virtual interview. It was a good experience until now I hope I can get into the next rounds.
It was fun and okay overall, but it felt repetitive after a while. The experience mainly consisted of the usual, typical call center questions, making it less engaging than expected.
Online video submission, asked a couple of questions. The most difficult part was the intensive background check that came after. But due to the nature of the work it is understandable.
Interview questions [1]
Question 1
What does good customer service look like in my opinion
