I applied online. The process took 1+ week. I interviewed at Citi (Gray, TN)
Interview
You will have a phone interview only, no face to face interview. It consists of the standard set of questions that most corporate opening use. They do not tell you that they are using the STAR method, but this is what they are looking for. The questions include
-Tell me about a time when you had to work with an irate customer.
-Tell me about a time when you had to work with a customer who had unrealistic expectations.
Be very positive and upbeat during the interview. It was a pleasant experience; the interviewer was quick but effective, very friendly and sincere. I was told at the end of the phone interview that I would receive an offer and I did within a few days.
Interview questions [1]
Question 1
Tell me about a time when you went above and beyond to help a customer.
General customer service oriented questions about how you handle tough situations, deal with upset customers. How well do you handle working under pressure and a fast paced environment. First it was a phone screen, and then passing that was a more in depth video call interview. The entire hiring process and background check took a couple months.
Interview questions [1]
Question 1
Explain a time you had a disagreement with a coworker and how did you handle it.
Really great process for people coming out of college to get to grips with a large financial firm.
There was 2/3 rounds therefore the company got to know you while you got a feel for the ppl you would be with
Interview questions [1]
Question 1
Can you tell us about a difficult experience you had in college when working in a team.
I applied in-person. The process took 1 day. I interviewed at Citi (Taguig) in Aug 2025
Interview
The interview went well. The interviewer was very professional and approachable, creating a comfortable atmosphere that helped ease my nerves. She asked insightful questions in a respectful manner, which made the whole experience less intimidating and more encouraging.
