I applied online. I interviewed at Citi in Mar 2017
Interview
I got a phone call and asked to do a interview with assist manager. I didn't prepare at all because I was busy at school and I didn't even bring my resume copy. However, the manager is understandble and let it go. She asked my schedule and my school plan. Also my previous job experience. She asked me if I know what bank teller do I didn't think I answered with confidence but she explained afterwards. She said she would want me because my energy and smile. Overall easy, short interview( less than 15 minutes)
Call and in person interview with 3 people must have video on to interview. Also ask about availability and must work other locations. Must work Saturday. Ask about how to handle dificult customers
Interview questions [1]
Question 1
Work experience and how you handle difficult customers
I applied online. I interviewed at Citi (Albany, CA) in Jan 2026
Interview
Interviewer felt unprepared and had trouble connecting to other managers via zoom (don't understand why there had to be a total of like 5 managers who work for different locations present as well). Asked generic interview questions, lasting a total of 20-25 minutes.
Interview questions [1]
Question 1
Give an example of when you had to deal with an unhappy client
the bank teller interview was welcoming and efficient, featuring clear questions, supportive interviewers, and a professional atmosphere that highlighted customer service strengths and ensured a positive, confidence-building experience. Overall would recommend.
Interview questions [1]
Question 1
How do you handle difficult or impatient customers while maintaining professionalism?
Can you describe a time you managed an error and corrected it quickly?
What steps do you take to ensure accuracy when handling cash and transactions?
