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      Capital One

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      Customer Service Manager Interview

      20 Aug 2011
      Anonymous interview candidate
      No offer
      Neutral experience
      Average interview

      Application

      I applied online. The process took 5 days. I interviewed at Capital One in Aug 2011

      Interview

      Interview took about 45 minutes. Started with basic questions and then continued with behavioural based questions and with many different examples of previous work experience. Basic questions - Tell us about your previous job? Behavioural based - Tell us about a conflict with one of your co-workers, what steps did you take to resolve the issue, would you have done anything in a different way?

      Interview questions [2]

      Question 1

      Tell us about your previous job?
      Answer question

      Question 2

      Tell us about a conflict with one of your co-workers, what steps did you take to resolve the issue, would you have done anything ina d ifferent way?
      Answer question