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      Booking.com

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      Bilingual Customer Service Representative Interview

      20 Oct 2021
      Anonymous interview candidate
      No offer
      Neutral experience
      Easy interview

      Application

      I applied online. I interviewed at Booking.com in Nov 2017

      Interview

      Phone interview, grammar testing for English and second language (in my case Portuguese - native) and interview in person (before COVID) and office tour. Everybody was really friendly during the whole process.

      Interview questions [1]

      Question 1

      Traditional interview questions we normally are asked.
      Answer question

      Other Bilingual Customer Service Representative interview reviews for Booking.com

      Bilingual Customer Service Representative Interview

      15 Oct 2017
      Anonymous interview candidate
      Toronto, ON
      No offer
      Neutral experience
      Average interview

      Application

      I applied online. The process took 1 day. I interviewed at Booking.com (Toronto, ON) in Jul 2017

      Interview

      There is a French and English Test. Then you have an interview with a manager and they ask you behavours questions about who you are in a company, what do you know about booking.com

      Interview questions [1]

      Question 1

      What is your weakness?
      Answer question

      Bilingual Customer Service Representative Interview

      10 Jun 2016
      Anonymous employee
      Accepted offer
      Positive experience
      Average interview

      Application

      The process took 1+ week. I interviewed at Booking.com

      Interview

      After a phone call interview, you will be asked to interview at the office. The process takes about 3 hours including company's presentation, language tests : English and the language you applied for ( grammar and reading comprehension); next is a phone call role play in the language you applied; then a face to face interview with CS team lead and HR manager

      Interview questions [4]

      Question 1

      Can you introduce a bit about yourself? Do you think there are any challenges for you at this position?
      Answer question

      Question 2

      Why you choose Booking.com? Why you left your past job?
      Answer question

      Question 3

      How you deal with diversity? What you expect form your manager?
      Answer question

      Question 4

      Can you share some experiences relating to CS in your past job? And how you solve the problems?
      Answer question