Account Manager applicants have rated the interview process at Booking.com with 2.5 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 33% positive. To compare, the company-average is 52.3% positive. This is according to Glassdoor user ratings.
Candidates applying for Account Manager roles take an average of 28 days to get hired, when considering 3 user submitted interviews for this role. To compare, the hiring process at Booking.com overall takes an average of 26 days.
Common stages of the interview process at Booking.com as a Account Manager according to 3 Glassdoor interviews include:
Presentation: 33%
Other: 22%
IQ intelligence test: 11%
Group panel interview: 11%
Phone interview: 11%
Drug test: 11%
Here are the most commonly searched roles for interview reports -
I applied in-person. The process took 2 weeks. I interviewed at Booking.com (Jakarta) in May 2013
Interview
Phone interview then one on one interview with Senior account Manager and Area Manager, the interview itself is very relaxing but at the same time very challenging, they asking a lot of open questions about the job itself and personality check
I interviewed at Booking.com (Manchester, England)
Interview
The process was lengthy and competitive. They ensure that you know what you are going into by sharing experiences. A great way to interview and set up potential employees for the future.
I applied online. I interviewed at Booking.com (Tourcoing)
Interview
First contact
Interview with HR, background and motivation
Interview with Customer service manager
Language test, comprehension and spelling
Situational test where you are asked to simulate a call with an upset customer.
Interview questions [1]
Question 1
What would you do in case of an upset customer on the phone
The selection process started with an assessment which is supposed to give a chance to show your practical skills in this particular role. The idea is great but the assessment itself was confusing, there was not enough time to answer all the questions properly and many questions were not even that relevant to the role.
If you manage to pass, you move to the interview stage which is the interview with a recruiter. I had a pretty relaxed interview with a lovely recruiter who said I left a positive impression and she will present my candidature to the next stage (which is an interview with the manager). However, at the end of the same day I received a message that they will not be moving forward with my application with no further feedback. A couple of weeks later I saw the role being reposted again.
Interview questions [1]
Question 1
Mostly just asking about my career path and how my past experiences could be relevant to this role.