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      BCBG

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      Store Manager Interview

      29 Mar 2010
      Anonymous interview candidate
      No offer
      Negative experience
      Difficult interview

      Application

      The process took 2 weeks. I interviewed at BCBG in Mar 2010

      Interview

      I had a phone interview with a field recruiter who in turn forwarded my information to the Area Manager whom I was told would be in touch with me to set up a 1:1. I waited a week and had not heard anything. Phoning the field recruiter, she was was surprised I hadn't heard from the Area Manager and took it upon herself to schedule my 1:1. That interview lasted nearly two hours and it was quite painful. The woman didn't seem to have any idea what to ask me. Still, I managed to share with her what I felt were my most valuable qualifications. She asked me if I would be available the following week for a two-hour interactive interview. She said I would meet with her in one of two store locations on either Monday, Tuesday or Wednesday, most likely Tuesday. We confirmed my email address, shook hands and went on our way. Leaving my calendar open for those three days as she had requested, I never heard from her. Come Tuesday, I phoned around, looking for her. I found out she had actually been in one of the stores that Monday. I left messages for her at both locations and still, I heard nothing. That Friday I called the field recruiter to see if there had been some confusion. Perhaps my resume had been misplaced, email lost? I didn't hear from the field recruiter, either. I could only assume that the area manager had changed her mind and didn't have the courtesy to let me know that I could have opened up my calendar for the three days she had asked me to set aside for her, so that following week, still having heard nothing, I phoned the field recruiter, shared that if I was still being considered for the position I was now rescinding my application, and let her know that I was confused by the lack of follow through and the disrespect of my valuable time. I had thought more highly of their organization. I also reminded her that while I was conducting interviews throughout my eighteen years in retail management that I was always very aware that the candidate interviewing was also a customer, and though they may not have been a perfect fit for the position at hand, I wanted their interviewing experience to be a positive one, consistent with company culture. I am not sure if my negative interviewing experience with BCBG is indicative of the company on a whole or if I was observing a regional, district or individual problem, but what I do know is that I don't operate that way and clearly my potential area manager was lacking in follow-through and had little to no respect for her potential employee's time management or personal life, and that can only translate into one thing in the fast-paced, highly demanding environment of retail... Misery! I will note that the field recruiter was very apologetic and did advocate on behalf of the company, sharing that there had been a surprise corporate visit that week and "though that was no excuse," that may have been the reason the Area Manager had failed to get back to me. She also shared that she would be bringing my not -so-pleasant experience up with the appropriate District Manager.

      Interview questions [1]

      Question 1

      While interviewing for a Store Manager position, and after eighteen years experience in retail management with top producing results, she asked me if I would be interested in an Assistant Manager position.
      1 Answer
      2

      Other Store Manager interview reviews for BCBG

      Store Manager Interview

      28 May 2024
      Anonymous interview candidate
      Los Angeles, CA
      No offer
      Neutral experience
      Average interview

      Application

      I interviewed at BCBG (Los Angeles, CA)

      Interview

      The first contact with the candidate, which can be a phone call or a short in-person meeting. This stage is usually conducted by a member of HR to determine if the candidate has the basic qualifications for the job.

      Interview questions [1]

      Question 1

      What is your biggest opportunity
      Answer question

      Store Manager Interview

      6 Jan 2019
      Anonymous employee
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 6 days. I interviewed at BCBG

      Interview

      All by Skype/FaceTime which was nice because I had extensive notes in front of my computer. You do feel a bit "on the spot" and tough to see body language etc. but overall, was great.

      Interview questions [1]

      Question 1

      They REALLY care about building a rapport with the customers that come in to shop. We had a customer book and wrote details about each of them so when they return to the store, you can say to them, "Hi Elena! How did your mothers surgery go?" Or, " did your event turn out well?" Details such as that. Focus on your need/want to build a friendly relationship with your customers. I can always tell a difference when I walk into, lets say, Forever 21 (not that I shop there), or some other mall multi chain retail store. When you walk out of BCBG, you feel like you've made a friend rather than a place that completely ignored you and took your money. So, make sure that Client Development is something to stress in your interview. Even though the district manager interviewing me could only see my top half, I did wear a cute black and white striped shirt with one of their blazers I had purchased a couple years before. Make sure you accessorize nicely and wear current fashion. I do recall being asked what were some of the current trends. And if you don't know this already, do not work in a fashion retailer. BCBG focuses a lot on presenting as a "boutique" if you will, Before working here I had corporate retail experience as well as boutique so I lead with having knowledge in both environments. Selling, then managing, a 2.8mil corporate store in the mall to a base salary plus commission boutique selling $700 shirts and $2k dresses. Man, I miss my retail days! Good Luck!!!!
      Answer question

      Store Manager Interview

      17 Apr 2016
      Anonymous interview candidate
      Toronto, ON
      No offer
      Positive experience
      Average interview

      Application

      I applied in-person. The process took 5 days. I interviewed at BCBG (Toronto, ON) in Apr 2016

      Interview

      It was great. I was asked very thorough questions about my past experience and what I'd be able to bring to the team. They told me upfront that they need someone right away to turn the store around and bring sales up, so it l looks as though if I'm hired, i'll have my work cut out for me.

      Interview questions [1]

      Question 1

      Have I worked in retail before.
      Answer question

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