5 question phone interview, Domestic City test, Group interview, Drug test and finger prints. Pass and the job is yours!! I did not have enough urine for the test the first time, had an emergency and had to leave but you cannot retake the test if you leave...I retook again but still not enough, had to leave...Sad Sad Sad. Make sure your bladder is fullllllll and turn your phone off so you have no distractions. The American staff was very nice and showed concern for my situation.