American Airlines Reviews | Glassdoor.ie

American Airlines Reviews

Updated 27 Mar 2020

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3.7
70%
Recommend to a Friend
55%
Approve of CEO
American Airlines CEO Doug Parker
Doug Parker
1,090 Ratings
Pros
Cons
  • "Fairly long hours, but worth the effort(in 79 reviews)

  • "Company oversells flights, passengers get mad and scream at us(in 53 reviews)

More Pros and Cons
  1. "American airlines"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Service in Dublin, Dublin
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at American Airlines part-time for more than 10 years

    Pros

    Free flights, career development, huge network

    Cons

    Because the company is so large consistency in different departments can be lacking

    American Airlines2018-05-13
  2. "Culture is not good"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Service Agent in Dublin, Dublin
    Doesn't Recommend
    Disapproves of CEO

    I have been working at American Airlines part-time for more than a year

    Pros

    Best flight benefits in the aviation industry

    Cons

    Management Seems impossible to progress Horrible work culture

    Continue reading
    American Airlines2019-09-27
  3. "excelent"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Communication Manager in Dublin, Dublin
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at American Airlines full-time for less than a year

    Pros

    excelcent place to work today

    Cons

    no cons in this company

    Continue reading
    American Airlines2018-01-30
  4. "They're grand"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at American Airlines full-time

    Pros

    Benefits are amazing flights and health insurance

    Cons

    Pay isn't great limited opportunities in Dublin and bad working shifts

    American Airlines2017-01-05
  5. "Excellent training in cust services"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
     in Dublin, Dublin

    I have been working at American Airlines

    Pros

    Fundamental grounding in soft skills that are very transferable.

    Cons

    Limited opportunity for career development

    American Airlines2012-04-18
  6. "American Airlines offers awesome training and offer great benefits."

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    ACS Agent in Dublin, Dublin
    Recommends
    Approves of CEO

    I have been working at American Airlines

    Pros

    The flight benefits, the chance to swap shift/days, the respect and the colleagues! The training is very sufficient.

    Cons

    It can be a challenge to get promoted, it definitely takes some time. If you have a brain like a sponge then you will be successful during training the first few weeks.

    Continue reading
    American Airlines2010-04-18
  7. "Great job"

    StarStarStarStarStar
    Current Employee - Flight Attendant 

    I have been working at American Airlines full-time

    Pros

    Great company to work for.

    Cons

    Awesome benefits and most importantly travel ones

    American Airlines2020-03-28
  8. "Airline Jobs"

    StarStarStarStarStar
    Current Employee - Captain in Miami, FL

    I have been working at American Airlines full-time for more than 10 years

    Pros

    Great Company, Great Pay, Great Employees

    Cons

    Hard Job to acquire with so much competition!

    Continue reading
    American Airlines2020-03-24
  9. "Great Opportunity to see the World!"

    StarStarStarStarStar
    Current Employee - American Airlines Flight Attendant in Charlotte, NC

    I have been working at American Airlines full-time for more than a year

    Pros

    Great experiences and opportunities to travel the world. Easy job with little management interaction.

    Cons

    Seniority is EVERYTHING. First year of employment is straight reserve and then one-on-one-off. They tell you its flexible, but not until years in when you can hold a consistent line with seniority to be awarded the trips you prefer.

    American Airlines2020-03-23
  10. "Long time between here and start"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
     
    Recommends
    Negative Outlook
    No Opinion of CEO

    I worked at American Airlines

    Pros

    Dedicated team with open communication

    Cons

    Unclear hiring process for new hires

    Continue reading
    American Airlines2020-03-23
Found 2747 reviews