I applied online. The process took 3 weeks. I interviewed at American Airlines (New York, NY) in May 2023
Interview
After submitting an inital interview and completing an online assessment you reach the virtual group interview stage. Lasted approx 1 hour. My group was about 25-30 people. We did a brief introduction and icebreaker, followed by everyone having one situational/customer based style interview question.
Interview questions [1]
Question 1
How did you foresee a potential problem in the workplace and work to solve it ahead of time?
I applied online. I interviewed at American Airlines in Jul 2016
Interview
Applied online took assessment test online one week later received email for a video interview. Taking my video interview today. Any advice from anyone who has gone through the process?!
Video group interview then in person with 40 other applicants. Asked behavioral questions and personality questions. The video interview lasted about 30-45 minutes. Then the in person was a whole day process.
Interview questions [1]
Question 1
Name a time you went above and beyond for a customers
I applied in-person. I interviewed at American Airlines (Dallas, TX)
Interview
1. Application with test questions
2. Group interview - online
3. In person interview - a lot of ppl with eyes on you. Dress professionally.
4. 6 week training -very hard, but be a good study/test taker
Interview questions [1]
Question 1
High level Customer service related questions and safety experiences.