I applied online. The process took 4 weeks. I interviewed at American Airlines in Jul 2016
Interview
1- Applied online
2- One week later I received the invitation for the video interview
I did the video interview today so now I have to wait, so far that's all I can share.
To submit this review Glassdoor required to put the outcome, that's why I put YES to the offer but the truth is that I'm still in the process.
Interview questions [5]
Question 1
Tell us about what was your best customer service experience.
I applied online. I interviewed at American Airlines in Jul 2016
Interview
Applied online took assessment test online one week later received email for a video interview. Taking my video interview today. Any advice from anyone who has gone through the process?!
Video group interview then in person with 40 other applicants. Asked behavioral questions and personality questions. The video interview lasted about 30-45 minutes. Then the in person was a whole day process.
Interview questions [1]
Question 1
Name a time you went above and beyond for a customers
I applied in-person. I interviewed at American Airlines (Dallas, TX)
Interview
1. Application with test questions
2. Group interview - online
3. In person interview - a lot of ppl with eyes on you. Dress professionally.
4. 6 week training -very hard, but be a good study/test taker
Interview questions [1]
Question 1
High level Customer service related questions and safety experiences.