I applied online. The process took 2 weeks. I interviewed at Amazon in Sept 2015
Interview
I read a lot of negative review online. I think amazon got the exceptions wrong (as noted clearly on all the reviews).
First session is technical questions over the phone.
They are asking lots of hands-on support type of questions, while I was looking for something a bit more like SE type of role, so I asked again and again if they are looking for hands-on/support role, they said that the TAM role is not hands-on and not support, but based on the questions it may look like hands-on/support type of role.
They did not ask a single question about strategic enterprise customer planning or account management, just PS questions.
I applied through an employee referral. I interviewed at Amazon (Seattle, WA)
Interview
I had 5 rounds, each 45 minutes long. I had the option to schedule two on one day and three on the other. The questions were all focused on behavioral scenarios related to Amazon’s Leadership Principles.
Interview questions [1]
Question 1
Give me an example of a time when you did not meet a
client’s expectation. What happened, and how did you
attempt to rectify the situation?
I applied through a recruiter. The process took 7 weeks. I interviewed at Amazon in Jul 2025
Interview
> Approached by recruiter on LinkedIn
> Completed an online assessment
> Scheduled and completed a phone screen with feedback after 2 days
> Scheduled and completed the loop virtually. x5 1 hour interviews over three days with feedback after 6 working days.
Interview questions [1]
Question 1
Tell me about a time you recieved critical feedback.
The Technical Account Manager (TAM) interview process at Amazon typically consists of multiple stages, focusing on both technical and customer-facing skills. Since you’re applying for a TAM role in the Deployment & Management (Content/Code Management) domain, expect a mix of technical, behavioral, and customer engagement questions.
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