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      AWS Support Engineer Interview

      6 Aug 2015
      Anonymous interview candidate
      Sydney

      Other AWS Support Engineer interview reviews for Amazon

      AWS Support Engineer Interview

      9 Dec 2021
      Anonymous interview candidate
      No offer
      Positive experience
      Declined offer
      Negative experience
      Easy interview

      Application

      I applied through a recruiter. The process took 4 months. I interviewed at Amazon (Sydney) in May 2015

      Interview

      2014. Was approached by a recruiter. Got invited for a phone interview which took about one hour, very technical. Then was invited for a written test in amazon office in Sydney. Took the test. Was not informed of the results, however had a face to face meeting with the recruiter on Amazon event...and then nothing, no calls, no follow ups, no refusal, the process has just stopped with no clear information. 2015. Amazon contacted me to apply for the position again. Knowing from the past how time consuming and ungrateful the process might be, I have indicated my current salary (got promotion on my current job) and asked if amazon would be able to match it if I am successful. Got an affirmative response from Amazon, so decided to proceed. Next step was two phone interviews, one after another. took about two hours, first was technical, second was behavioral, based on leadership principles. This went very well, and entertaining, I got invited for a full day set of interviews at Amazon. To attend the interview, I had to take a day off from my current job, 5 back-to-back interviews finished in about 4-5 hours, all were very intense, technical/behavioral/situations, etc, lots of fun, most of the people were very interesting to talk to, so I really enjoyed it. I was exhausted, but felt very good about it. Next day i was informed that I have done very well and everyone was impressed. Background checks started. The background check itself became a bit annoying as after submitting the papers I was asked to provide payslips and copies of contracts from my previous works. It wouldn't be a problem if at that time I wasn't on leave overseas. Regardless, all documents were found and submitted. Few weeks later, I've been informed that the background checks have been completed and satisfy Amazon. All the fun started from this moment. I have been approached by HR who started asking questions about my current salary and my expectations (which I have already mentioned several times before to multiple people at Amazon). I was told that the offer is being prepared for me and I should expect it soon. The back and forth communications about my future salary and waiting times took about 3 weeks. Finally I was told that now after everything is over, it is hard to match what i was on and I was asked to bring the salary expectation bar down. I was not expecting Amazon to beat my current pay, and simply wanted them to match it, and being the only provider for my family, taking away from myself to get a job at amazon felt like committing a crime. I was offered 20% less of what I am on now, which I sadly had to decline. The company might be good for those who have just started their IT career and passionate for their job, but for those with a significant experience, they will expect you to get your expectations down. While from the beginning I was very enthusiastic about starting the job at Amazon and did all the efforts to successfully reach the finish line, the last weeks events have ruined the total experience and my opinion about Amazon as a serious and respectable employer.

      Interview questions [1]

      Question 1

      Linux/Windows/Networking/Behavioral/Leadership
      1 Answer
      3
      Difficult interview

      Application

      I applied online. The process took 1 week. I interviewed at Amazon in Sept 2021

      Interview

      Multiple interviews: 1st was an assessment using a custom support UI interface to simulate interactions, and then an online quiz. 2nd was a video chat assessment, asking technical questions 3rd was behavioral interview.

      Interview questions [1]

      Question 1

      Asked a LOT of networking questions, so be prepared.
      Answer question

      AWS Support Engineer Interview

      28 Sept 2020
      Anonymous interview candidate
      No offer
      Neutral experience
      Difficult interview

      Application

      I interviewed at Amazon

      Interview

      The interview itself was fairly difficult and that's good. However, the whole process before you speak to someone is a bit complex and weird. It could definitely be improved upon.

      Interview questions [1]

      Question 1

      Research the interview questions online for the position. There are a few sites that list nearly every question they ask.
      Answer question

      AWS Support Engineer Interview

      18 Feb 2017
      Anonymous interview candidate
      Dublin, Dublin
      No offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 3 weeks. I interviewed at Amazon (Dublin, Dublin) in Feb 2017

      Interview

      1- Got mail from Technical recruiter from amazon ask if I am interested in Database Support position. 2- Got email from AWS to conduct online assessment, 45 Min, You choose 2 area of expertise 3- Then got another mail for 2 technical interview

      Interview questions [1]

      Question 1

      I can't disclose details but mixed questions in database, networking, and Linux
      Answer question
      2