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      Escalation Specialist Interview

      8 Mar 2022
      Anonymous interview candidate
      Tempe, AZ

      Other Escalation Specialist interview reviews for Amazon

      Escalation Specialist Interview

      29 Nov 2024
      Anonymous interview candidate
      Milan
      No offer
      Neutral experience
      No offer
      Positive experience
      Easy interview

      Application

      I applied through an employee referral. The process took 2 months. I interviewed at Amazon (Tempe, AZ) in Mar 2022

      Interview

      30 minute phone interview, very low key and informative. Asked about my past experiences and work history. I can’t stress how relaxed it was and nerves were gone within seconds.
      Difficult interview

      Application

      I applied online. The process took 2 weeks. I interviewed at Amazon (Milan) in Mar 2022

      Interview

      First interview with hiring manager (L6), about your previous experiences and focused on STAR method. It is recommended to structure every answer in this way. Numbers, percentages, contributions in a way that you can highlights your actions/improvements and the impact on business

      Interview questions [1]

      Question 1

      Tell me a time when you had to use data to unveil low performance and how you present it to your managers?
      Answer question

      Escalation Specialist Interview

      26 Aug 2020
      Anonymous interview candidate
      No offer
      Positive experience
      Average interview

      Application

      I applied online. I interviewed at Amazon

      Interview

      It was a good interview. The person that was supposed to be my manager shared his experience within the company, explained the role I was interviewing for, and asked me some role related questions.

      Interview questions [1]

      Question 1

      They asked me to share an experience I had with a rude customer and what was the outcome.
      Answer question