The interview process really begins through email with the recruiters. You are asked a series of questions regarding job availability and compensation requirements. They give you TONS of guidance on what to expect during the interview process. Use it. Study the Amazon Leadership Principles, make sure every example you have is using the STAR response method. I interviewed with a Senior Program Manager in their Ops Tech Department over Amazon Chime. This interview was audio only but clarify that with your recruiter so you aren't caught in your pajamas. The interviewer asked me questions that required me to give examples, mostly "Tell me about a time when..." I was notified within a few days that I had made it to the next round. We scheduled time for an interview that would last 4-6 hours. My time was scheduled and I was prepping like crazy. Two days before I was notified that they filled the position. Recruiters are still working with me to find the right position for me at Amazon and have been incredibly helpful. I don't know if this is normal though.