- online tech assessment pretty straight forward. A simulation of a day at the support desk of an amazon CSE - answering client queries , emails chat etc . a few technical questions and they ask you to list your strong points - telephone interview a bit tricky - the interviewer seems to be guided by a program and seems to be keying in your answers as you proceed - midway he said he couldn't proceed as he had lost connection - presumably to the server he was connected to . and cant go back to the previous answer so if you forget something and remember it midway there is no turning back - was asked what FSM is and totally forget - and when i remember the interviwer indicated that he had already passed that stage - too many queries on the https/http process - rather than networking concepts . the ask only like 3 questions on the networking concepts - feedback immediate after 24 hours - but you get the feeling that it is immediate because of how the interviewer reacts to your answers

Had a recruiter reach out to me via email for a role I never even applied to at Amazon. I was a bit surprised on this, as I never even applied at the role in the email. Signed an NDA, but definitely a terrible process to say the least. The cloud support associate/engineer positions they have open relate to Security, Networking, Windows, Storage, and a bunch of other specialties. My resume specifically relates more to a System Admin/Security role, and they wished for me to take an assessment test on Networking. The recruiter was a bit all over the place, wanting me to take the assessment ASAP, even though the original email stated I had 1 week to take the exam. I had other commitments and plans to take care of at the time, and I couldn't just drop everything and take their assessment. It seemed the technical part of the assessment I failed. I felt confident on the rest of the questions AWS was looking for. I was disappointed with their lack of reading my resume and concerns. The recruiter definitely did not follow the 14 leadership principles that Amazon talks so highly of.