Applied online for the role, received an email inviting me to the venue Sit down in the entrance of the venue and have interview by Visitors Service manager and employed Visitors assistant. Asked situational questions and ones relating to previous experience in similar setting, opportunity to ask any questions at the end of interview. They will not contact you if you don't get the job, but you may be lucky if YOU prompt them for a response. Please note, if you request for feedback - prepare to be lied to that they will get in contact with the visitors services panel plan to never hear from them again.