I applied online. The process took 2 weeks. I interviewed at ADP (Elk Grove, IL) in Oct 2013
Interview
There was one in person interview with hiring manager, and two phone interviews with region managers.
Very relaxed and conversational in the one on one in person interview.
The phone interviews were focused on specific requirements for the position. They focused on college education and customer service experience
HR process of interview takes about two weeks
phone interview and then video interview. If you are near the office I believe it's a in person interview. Sometimes it takes a while to get the interview but if you are confident you would have good chances
Interview questions [1]
Question 1
It's been a while but I believe they asked the usual interview questions like describe a difficult situation and how you handled it. It's best to use the STAR method when answering questions.
I applied online. The process took 2 weeks. I interviewed at ADP (Alpharetta, GA) in Aug 2025
Interview
The interview was good, and the hiring manager told me that I was very thorough and gave excellent responses, in addition to my relative experience. I was also told that I would be hearing back from the recruiter the same week. However I have not recieved any feeback or follow up about the interview from the recruiter, even after me following up with the Thank You letter and (3) follow up letters because I really wanted this job.. Still nothing from the recruiter. So Ironically I received an email survey from ADP recruitment, I left my rating and comment and wouldnt you know an hour after that I get another generic email saying they have moved on to other candidates.. Sighs.. these companies I tell ya.. SMH
I applied online. The process took 4 weeks. I interviewed at ADP (Los Angeles, CA)
Interview
Had to go through multiple rounds with standard interview questions. The only thing that was useless was the video interview, after the video I had an in person interview with the same questions.
