I applied through a recruiter. The process took 3 weeks. I interviewed at 21D Solution (Birchwood) in Feb 2025
Interview
Primarily interacted with a recruiter who was knowledgable about the company and quick to answer questions and get back to me with dates of interviews etc.
Had a quick 10 minute introductory phone call as a first stage interview to discuss the role and the company.
Had a 2nd stage, in person interview with my manager and one of the directors of the company. It was a more casual, discussion type interview with opportunities to ask questions.
Whilst waiting for the interview I sat in the staff kitchen and had the opportunity to meet some exisiting staff. All were very friendly and approachable which helped my nerves.
Had immediate feedback from the recruiter after both interviews which was reassuring and then got a verbal job offer shortly after the 2nd interview.
A formal job offer was sent via email within 48 hours of the successful interview and onboarding followed shortly after that.
Interview questions [1]
Question 1
They asked what I knew about the company and how I felt I might fit in with the culture and existing staff. We discussed the role and the future of the company with emphasis on changing patients lives and the impact they want to have.
In the interview, I spoke in detail about my experience assisting in a variety of dental procedures, including routine cleanings, restorative treatments, and surgical setups. I explained how I follow clinical protocols and maintain compliance with health and safety standards such as infection control guidelines, radiation safety procedures, and proper instrument sterilization. I also discussed my role in patient care—ensuring comfort, preparing materials, and supporting the dentist chairside—while highlighting how I manage administrative tasks like updating records and scheduling. Overall, I emphasized my practical experience, attention to detail, and commitment to providing a safe and positive environment for patients.