Boots FAQ

Have questions about working at Boots? Read answers to frequently asked questions to help you make a choice before applying to a job or accepting a job offer.

Whether it's about compensation and benefits, culture and diversity, or you're curious to know more about the work environment, find out from employees what it's like to work at Boots.

All answers shown come directly from Boots Reviews and are not edited or altered.

62 English questions out of 62

11 May 2019

Does Boots offer dental insurance?

Pros

- good pay - good training - managers keep to their word - good benefits like pension and dental . - I think about 23 days holiday for 40hrs per week and option to take extra one week unpaid - larger stores are good about Christmas hours. Christmas staff must do Christmas Eve and Stephens day so other staff can have either day off

Cons

- often problems with roster in larger stores - sometimes lack of organization - impossible to get fired once permanent which unfortunately means reallybad staff members stay on even though they should have been fired

good benefits like pension and dental .

11 May 2019

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10 September 2021

Does Boots have a pension plan?

Pros

Great benefits, car, rewards when shopping, health and pension scheme

Cons

Very rigid with holiday requests, expect optometrists to use tills at checkouts, forcing optometrists to stay in-store till the last minute of the day even though their clinic is complete, otherwise receive a disciplinary!

Advice to Management

Build a happy team and culture by getting rid of rigid archaic rules, systems and processes. Store managers and clinicians should have some autonomy to run the store and spend time with patients instead of filling daily KPI forms, spending hours doing useless admin work

Great benefits, car, rewards when shopping, health and pension scheme

10 September 2021

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2 October 2021

Does Boots offer life insurance?

Pros

Some amazing, hard-working and compassionate people work in the Boots head office. My manager was fantastic, supportive, and my team truly was there for one another professionally and personally Good benefits such as staff shop, cafes, discount, decent holiday plus can buy more, free stuff during events (pre-covid), optional benefits packages like life insurance and cycle to work Working with many brands gives you good, varied experience Given decent tech to work with Finally allowing flexible working in terms of remote/office work but not as good as other companies. Hours have always been flexible and good flexibility for families. Maternity pay and sick pay better than statutory but for a healthcare company who focus a lot on parents it could be much much better considering other companies offer better

Cons

Pay is listed as competitive with no range - it’s not competitive at all, below market rate, and people not paid the same for same role and experience. Pay rises minimal, bonuses rely on whole company performance including high street even if your team/department perform well Some teams, my team specifically, have no room for progression. People told not to apply for their manager’s role when their manager left when it’s the only way to progress. Issue raised multiple times plus issue of unbalanced low pay and always brushed off, false promises made such as “one day we will rebalance wages” but two years later never happened or addressed, and people left because of it Pretty high turnover in some teams. Some people are Boots lifers because they love the beauty industry but our team has lost about 30% of the team in about 6 months with a lot of people leaving for much better pay and more flexible working In the less than three years I was there there were three massive rounds of redundancies so feel insecure Creatives treated poorly and undervalued by other teams with people being extremely rude and patronising, which affected people’s mental health and contributed to people quitting despite multiple meetings about treating people nicely Encouraged people to come into the office when Nottingham was the highest in the country for covid rates, and also blocked off toilets for execs making social distancing harder in other toilets. Also ignored peoples desire for more flexible working for a year until they finally gave in and did a survey, told people they could WFH sometimes but should be in office 3 days a week even though most people do not want this. Better than nothing though Quite a few scandals which make you feel ashamed for working at Boots such as how much they charge the NHS, what tax we do or do not pay, and Seb James’ comments about GPs

Advice to Management

Modernise, fast. People are leaving for better paying and more flexible roles at a ridiculous rate in the internal studio. Create a more equal workplace where everyone is valued rather than people at the “bottom” of the levels system feel shafted even though they contribute massively to the company. These jobs should be some of the best and most desired in the country working for such an old and established brand but people would rather work elsewhere despite the opportunities available. This isn’t good enough. Amazing talented people have left and will continue to leave.

covid), optional benefits packages like life insurance and cycle to work

2 October 2021

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10 September 2021

Does Boots offer a wellness program?

Pros

Great benefits, car, rewards when shopping, health and pension scheme

Cons

Very rigid with holiday requests, expect optometrists to use tills at checkouts, forcing optometrists to stay in-store till the last minute of the day even though their clinic is complete, otherwise receive a disciplinary!

Advice to Management

Build a happy team and culture by getting rid of rigid archaic rules, systems and processes. Store managers and clinicians should have some autonomy to run the store and spend time with patients instead of filling daily KPI forms, spending hours doing useless admin work

Great benefits, car, rewards when shopping, health and pension scheme

10 September 2021

See 1 more answer

16 July 2021

Does Boots offer malpractice insurance?

Pros

Above minimum wage. Bi-yearly wage increases. €10.70 starting, €12.65 after two years. Holidays equivalent to 4 weeks of contracted hours.

Cons

Those who have disabilities struggle to get extra hours during the summer. Not being allowed to fulfill tasks due to fear of insurance claims. Full time staff prioritised for holidays. Bonus almost impossible to achieve for anyone working on tills and not on the floor. Anyone working part time or who isn't a 'favourite' or has a minor disability is put on tills all day with no assistance or cover at any times. Often locking up you end up staying back extra time due to alarm faults, customers refusing to leave the store etc. And don't get paid extra for holding keys overnight, sometimes even for a week.

Advice to Management

Equally distribute jobs and tasks, allowing others to reach targets. Allow for holidays only to be booked x amount of time in advance, not for the whole year in 1 go. Extra pay for key holders.

Not being allowed to fulfill tasks due to fear of insurance claims.

16 July 2021

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62 English questions out of 62

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