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Boots

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Boots

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Boots Reviews

Updated 3 Dec 2023

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Found 6,562 of over 7K reviews
3.5
58% Recommend to a Friend
Boots Senior Vice President and Managing Director Sebastian James
61% Approve of CEO

Found 6,552 of over 7K reviews

3.5
58%
Recommend to a Friend
61%
Approve of CEO
Boots Senior Vice President and Managing Director Sebastian James
Sebastian James
1,296 Ratings

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Top Review Highlights by Sentiment

Excerpts from user reviews, not authored by Glassdoor

Pros
  • "The pay was good for someone my age (£10 per hour) and we also got free makeup(in 609 reviews)
  • "Discount and other friendly staff(in 434 reviews)
  • "The people I work with are all nice people and generally enjoyable to work alongside.(in 336 reviews)
  • "Colleagues are nice but other than that it's horrible(in 324 reviews)
  • "Very helpful when starting and training was good.(in 184 reviews)
Cons
    1. 5.0
      24 Oct 2023
      Customer Service Assistant
      Current Employee
      Bray, Wicklow
      Recommend
      CEO Approval
      Business Outlook

      Pros

      good place to work staff are friendly

      Cons

      can be a lot of managment change, dont always get a good work life balance

      1. 1.0
        26 Oct 2023
        Anonymous Employee
        Former Employee, more than 8 years
        Recommend
        CEO Approval
        Business Outlook

        Pros

        Hard to think of any

        Cons

        When I first started working for boots I really did love it, there was great opportunity’s to progress, enough staff to cover shifts / sick cover and it was a nice environment. That has now changed its very understaffed due to cut backs and a lot of pressure is now put on all levels of staff to ‘pick up the slack’. Store managers are asked to not only do their own daily tasks and run a store but also to be a dispenser, HCA and no7 advisor (with no extra pay or thanks). If someone goes sick, as a manager you’ve to cover their shift meaning you have to work a 12 hour day and forfeit your break to do so (again with no extra pay) as you’re not allowed to pay a staff member an extra day to come in and cover their shift. If you don’t meet a target you have to be able to justify it and ‘no staff’ isn’t a valid reason. Nobody from head office is there to help you but when something goes wrong it’s all eyes on you. Genuinely would not encourage anyone to work here whether that be a pharmacist, manager, customer assistant, etc. There are plenty of jobs at the moment apply for somewhere else.

        1
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        1. 4.0
          10 Sept 2023
          Customer Service Representative
          Former Employee
          Recommend
          CEO Approval
          Business Outlook

          Pros

          not the hardest job in the world. working on tills is easy, but you have to be fast. better than working in a clothes store - no folding or hanging items haha.

          Cons

          you have no product knowledge, or ever trained on products. Customers will come in asking your advice on anything from shampoo, or skincare etc but we never once got trained or told anything about them - simply have to wing it and pretend you know what your talking about. not much room for promotion within the stores. you can move to the perfum or no. 7 counters but no additional money here just simply need to know all about the products in these areas (which you scrub up on in your own time) - some staff in my store there 5/6 years with no movement. discount is average but certainly could be better. they do double discount days twice a year (if they feel there is a need for double discount then increase the existing one) if your on the closing shift you have to stay 15 mins after closing to tidy the shelves so if the store closes at 7, you don't leave till 7:15

          1
          1. 3.0
            30 Nov 2023
            Sales Assistant
            Current Employee, more than 3 years
            Dublin, Dublin
            Recommend
            CEO Approval
            Business Outlook

            Pros

            Nice people to work with, some benefits

            Cons

            Management isn't always great, more comms needed

            1. 3.0
              11 Nov 2023
              Pharmacy Assistant
              Former Employee
              Galway
              Recommend
              CEO Approval
              Business Outlook

              Pros

              Sometimes good staff nights/ discount card is good

              Cons

              Overworked, not enough staff, can’t keep the staff. Pay is meant to go up when you do your pharmacy exams, even a year after leaving I still haven’t received it. Ridiculously toxic environment

              1. 5.0
                14 Nov 2023
                Pharmacy Dispenser
                Former Employee, less than 1 year
                Dublin, Dublin
                Recommend
                CEO Approval
                Business Outlook

                Pros

                Great support to their employees

                Cons

                Nothing bad about them really

                1. 4.0
                  13 Nov 2023
                  Customer Assistant
                  Former Employee
                  Dublin, Dublin
                  Recommend
                  CEO Approval
                  Business Outlook

                  Pros

                  Nice colleagues and work environment.

                  Cons

                  Not many employee benefits here

                  1. 4.0
                    2 Nov 2023
                    Healthcare Assistant
                    Current Employee
                    Recommend
                    CEO Approval
                    Business Outlook

                    Pros

                    Good management, staff lovely buying extra week holiday

                    Cons

                    Long hours, and days. Not the worst

                    1. 2.0
                      15 Oct 2023
                      Consultant
                      Current Employee, more than 10 years
                      Dublin, Dublin
                      Recommend
                      CEO Approval
                      Business Outlook

                      Pros

                      Discount card is useful. Love helping customer's

                      Cons

                      No chance to progress in store. Pay us, not great for the work load you have. Long hour's

                      1. 5.0
                        18 Oct 2023
                        Customer Assistant
                        Former Employee
                        Maynooth
                        Recommend
                        CEO Approval
                        Business Outlook

                        Pros

                        Great team and good benefits

                        Cons

                        No cons - very busy around Christmas time

                      Viewing 1 - 10 of 6,552 Reviews
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                      Boots Reviews FAQs

                      Boots has an overall rating of 3.5 out of 5, based on over 7,268 reviews left anonymously by employees. 58% of employees would recommend working at Boots to a friend and 45% have a positive outlook for the business. This rating has decreased by -1% over the last 12 months.

                      According to anonymously submitted Glassdoor reviews, Boots employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at Boots. This rating has been stable over the past 12 months.

                      58% of Boots employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Boots 3.2 out of 5 for work life balance, 3.3 for culture and values and 3.2 for career opportunities.

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                      Research Assistant

                      ☀️ Friendly reminder you’re not alone ☀️ Just thought I’d cheer all of us on. Please don’t be discouraged. Yea it’s daunting and we got some crazy ghosting going on, but we’ll beat whatever system this has become. We’ll get that good job. We’ve worked so hard to get here. And hey maybe for some of you this is a sign to start your own company, create jobs for others! No? Don’t think you’re cut out for that? Lol who knows? Ah well, job hunter or future founder please don’t stop, we’re almost there ❤️

                      2
                      0 Comments

                      Glassdoor has 7,268 Boots reviews submitted anonymously by Boots employees. Read employee reviews and ratings on Glassdoor to decide if Boots is right for you.