uTest Reviews

4.3

90% would recommend to a friend

(208 total reviews)

Doron Reuveni

83% approve of CEO

55% positive business outlook

uTest has an employee rating of 4.3 out of 5 stars, based on 208 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The uTest employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

208 reviews
5.0
31 Jan 2016
Recommend
CEO approval
Business outlook

Pros

Work when you want, awesome pay, get to review new apps and products, great pay and flexible time.

Cons

work depends on country location and market, benefits english speakers more, can have weeks without work invitations

2.0
26 Jun 2020
Recommend
CEO approval
Business outlook

Pros

Good to get experience from several branches, get to learn how to test quickly. Easy to work from home and plan the tests whenever you have time. I think you can also become a test team lead if you put your soul into it.

Cons

Very low payout, majority of projects don't pay for testing, very messy and unstructured information when being invited to a project (often also with contradictive information), usually lacking time zones about when projects are starting and stopping, you usually get spammed by uTest (getting info in the projects you are not even included in). Overall, I think it feels very unprofessional and the test team leads would never make it “in the real world” with the lack of structure and information prior to testing. It is also required that you spend LOTS of free time to read through everything, without getting paid. Which is very odd. If you run your own company, then you charge for the time you put on reading documents and instructions. But not on uTest. They are also not open to mistakes you do and give you a bad rating. When they publish looong and messy project info and without you getting paid. Also, a minus that if you don’t keep up taking assignments, you will lose your rating. I had the best rating once, then I gave up since the low payout was not worth it. I have now lost my good rating. That’s not fair. Also, uTest mostly writes about how to ‘become a better tester’ with lots of things you shouldn’t do. But they seem to have NO requirements on their leads. Putting all pressure on the testers. And again, for that low payout, it’s not worth it. But ok if you are a junior directly from the school. But not for a professional tester or even test lead. uTest is focused on American testers. Most of the leads are online when I am not, living on the other side of the world.

2.0
28 Aug 2018

Good concept but badly organized

Recommend
CEO approval
Business outlook

Pros

Flexible timings. Some times you get interesting and challenging test cycles.

Cons

Many times no clear instructions in the overview. After you spend lot of time testing and find bugs, they get rejected as they were known issues to the client but they never attached the known issues lists to test cycle. No value for testers time and their efforts. Testers are taken for granted. Client who evaluates the issues is not informed clearly about utest rating policy and many times the WAD bugs gets rejected with different reasons. Many times when you are half way through your testing, they inform you that the links are wrong or devices are not in scope. All your effort is wasted. It's very challenging for the testers to remain motivated with utest as the management attitude is not reasonable towards testers.

Viewing 1 - 3 of 208 Reviews

Glassdoor has 628 uTest reviews submitted anonymously by uTest employees. Read employee reviews and ratings on Glassdoor to decide if uTest is right for you.