emarsys Reviews | Glassdoor.ie

emarsys Reviews

Updated 8 January 2019
120 reviews

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4.0
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emarsys CEO Ohad Hecht
Ohad Hecht
73 Ratings

Employee Reviews

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Pros
  • "Innovatives Produktportfolio und internationales Umfeld, tolles Team, gute Work-Life-Balance und Goodies wie Firmen-Events" (in 7 reviews)

  • "The team is so tight that we truly are working together so we have a great work environment" (in 11 reviews)

Cons
  • "Started in July, no cons so far" (in 5 reviews)

  • "Aggressive, obnoxious senior management who don't know their teams names (I was called 'sweetie' for most of my time there by a certain someone)" (in 5 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (4)

    "No place better!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Executive in Costa Mesa, CA (US)
    Current Employee - Account Executive in Costa Mesa, CA (US)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at emarsys full-time (More than 3 years)

    Pros

    Emarsys has great people. Hands down. The leadership team is constantly looking for new ways to grow the company, improve the work experience/workplace, and all while growing the company at a steady rate. I can't imagine a better work environment right now!

    Cons

    It is a global company and that scares some people. You might have to jump on a call early in the morning, but that's about as bad as it gets.

    Advice to Management

    Keep up the good work.

    emarsys Response

    30 Jul 2018 – Talent Acquisition Partner

    Thank you for taking the time to write a review. It's great to hear positive feedback on the things that we're doing including the great people! Though we are a global company who has grown... More


  2. "Solution Consultant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at emarsys full-time

    Pros

    Great team across the globe! I used to work in the London office and left due to change in personal circumstances.

    Cons

    I can't think of anything - one of the best companies I came across so far!

    emarsys Response

    18 Jun 2018 – Talent Acquisition Partner

    Thank you for taking the time to write a review. We appreciate your input and are so excited to hear that Emarsys is one of the best companies you have ever come across! If you have any further... More

  3. Helpful (3)

    "Recommend? Maybe"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Commercial Operations in London, England (UK)
    Former Employee - Commercial Operations in London, England (UK)
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at emarsys full-time (More than a year)

    Pros

    The company really started to invest in its people during my time. Learning/Training helped to make you feel you were growing with the company and empowered you to want to try harder and be better
    HR encourages the Friday social aspect and getting to know your colleagues which helps remove the team silos.
    Fantastic team environment and generally a fun place to work.

    Cons

    Poorly managed / Micromanaged
    Spoken to and treated like children. Treated disrespectfully.
    Jekyll and Hyde approach to management
    Leadership is not a real fit and does not culturally or socially fit in with rest of the team (irritating, immature and disruptive)
    No long term plan or clear career progression. No structure and everyday is a mess. It’s hard to get anything done right when you’re being pressurised to produce results ASAP due to lack of planning or foresight

    Advice to Management

    Commercial Operations:
    Treat and speak to a team like they’re adults. Respect and treat people as you’d expect them to treat you.
    Don’t openly fault your team members, it’s demoralising and not very motivational
    Surely at some point you have to take a look at a certain team with a high attrition rate and realise that it’s not the team that’s the problem and that’s it’s an individual manager is why people have really left.
    Stop being so controlling and trust/guide the team. Provide structure and clear direction.

    Something for the men on international men’s day #whataboutMeToo


  4. "Fantastic place to develop"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at emarsys full-time

    Pros

    I've worked at Emarsys for a significant period of time now. The company has and is still going through significant growth and the leadership takes pride in empowering the teams to all join the movement. It genuinely is a team effort at Emarsys, the people are great and the feeling you get from knowing you are a valuable contributor is unique. Emarsys recruits senior leaders with long-standing industry specific reputation and expertise which means you get to learn from the best professionals in the industry. My direct manager has invested a lot of time in developing me and believes in my abilities to deliver. The company is fast paced and my job is certainly challenging but I enjoy it. I feel that emarsys has allowed me to climb the career ladder successfully and I would recommend it to anyone who is driven enough to want to make an impact whilst constantly learning.

    Cons

    Long working hours, it's difficult to have a work-life balance.

    Advice to Management

    Work on improving benefits. Keep showing recognition to the team efforts and spread this recognition across ALL teams not just the commercial ones.

    emarsys Response

    18 Dec 2018 – Talent Acquisition Partner

    Thank you for taking the time to leave us feedback and continuing your career with us! We appreciate that you recognize success at Emarsys means we all must work together as a team. We pride... More


  5. Helpful (1)

    "Client-facing"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at emarsys full-time

    Pros

    -Innovative products
    -Friendly environment
    -Free snacks & drinks
    -Various team building activities

    Cons

    -Salary is below market average price
    -Demanding KPIs
    -Poor leadership & direction of management
    -Poor communication with HQ
    -Insufficient support from HQ
    -Project & solutions scoping are below industry standards and will often become disaster later
    -Finger pointing will happens when there's complain from client
    -No significant improvement on situations after feedback

    Advice to Management

    Address the issues accordingly

    emarsys Response

    7 Jan 2019 – Talent Acquisition Partner

    Thank you for taking the time to provide your feedback. We are happy to see you enjoyed the working environment in your office and that you recognize innovation is a significant focus here at... More


  6. "Just accepted an offer in November"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Development Representative in Indianapolis, IN (US)
    Current Employee - Sales Development Representative in Indianapolis, IN (US)
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at emarsys full-time (Less than a year)

    Pros

    The interview process was one of the more smooth and transparent interviews I've been part of. From the recruiter to the leadership, everybody was professional and welcoming. They challenged me with a 20-30 minute sales presentation. This project I felt was appropriate, as it allowed me to research the company and get an idea of the type of work I'd be doing.

    The company, culture and interview process are all top class and I'm excited to begin my new career with Emarsys.

    Cons

    They made me sweat it out a bit waiting for the offer. I ended up reaching out to the hiring manager after a few days because I was convinced this is where I wanted to be. Not really a CON in my eyes just hoping other applicants understand to reach out and go get what you truly want for yourself.

    Advice to Management

    Keep up the good work. I have friends in Indy's tech community and they all had strong positive outlooks on Emarsys.

    emarsys Response

    3 Dec 2018 – Talent Acquisition Partner

    Thank you for taking the time to provide feedback! It is important for us to deliver a positive experience at each step of the candidate journey and continue this high quality of service during your... More


  7. "Inspiring environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at emarsys full-time

    Pros

    Challenging tasks, supportive colleagues, motivated and helped to learn new things, nice downtown office.

    Cons

    A bit vague career opportunities, a always changing evolving company structure.

    Advice to Management

    Keep it going! :)

    emarsys Response

    3 Dec 2018 – Talent Acquisition Partner

    Thank you for taking the time to provide feedback. We are happy to hear you are enjoying your experience here and that you are challenged and supported in your work. As we grow as an organization... More

  8. "Sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at emarsys full-time (More than 3 years)

    Pros

    People, transparency at the local level, beautiful office, monthly Town Halls, autonomy, work-life balance

    Cons

    Low 401K match, no FSA, C-suite can feel unaligned which trickles down to individual contributors and slows progress.

    emarsys Response

    3 Dec 2018 – Talent Acquisition Partner

    Thank you for taking the time to write a review and your continued career with us. We appreciate hearing your personal experience and are glad that you value our transparency and our biggest asset... More


  9. Helpful (7)

    "So many issues, do your due diligence"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Director in London, England (UK)
    Former Employee - Director in London, England (UK)
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at emarsys full-time (Less than a year)

    Pros

    Relatively well paid and good benefits

    Cons

    There are so many internal issues at this company, so make sure you do research before joining. Ask why previous people left, and why the turnover is so high in certain departments. There are pockets within the organisation that are OK, but the majority have very poor leadership, often with people who are simply not skilled enough to make the company successful. You are often spoken to like a child and micromanaged. It's muddled, chaotic and not built for the future, so bear that in mind. If you are OK with a lack of direction, integrity and major gaps in skillset, you might last a year or so. If you want a real challenge and successful tech career, chose somewhere else.

    Advice to Management

    Own up to mistakes, make personnel changes in management where turnover is ridiculously high. Build a clear strategy and accept the idea that many processes are broken, and help is required from the outside.


  10. Helpful (3)

    "Fun place to work but lack of appreciation for some departments."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in London, England (UK)
    Former Employee - Anonymous Employee in London, England (UK)
    Approves of CEO

    I worked at emarsys full-time

    Pros

    Lovely, friendly group of people, very social and welcoming.
    Fun environment.
    Great product!

    Cons

    Sales team are very openly appreciated and valued more than other departments, this is rubbed in others faces a lot and can be quite degrading.
    Many raised issues are not acted on by management.

    emarsys Response

    26 Oct 2018 – Talent Acquisition Partner

    Thank you for taking the time to leave feedback and we are honored that you chose to spend a portion of your career with us at Emarsys! One of the top comments we get about our London location is the... More