Zendesk Reviews

3.7

67% would recommend to a friend

(2,172 total reviews)
avatar

Tom Eggemeier

61% approve of CEO

58% positive business outlook

Zendesk has an employee rating of 3.7 out of 5 stars, based on 2,172 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Zendesk employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

2K reviews
5.0
1 Jul 2026

Great place to work

Recommend
CEO approval
Business outlook

Pros

Work culture, work life balance, people, office, benefits, working hours flexibility

Cons

I can’t think of any, salary reevaluation could be better, but it’s not bad anyway

Viewing 1 - 3 of 2,172 Reviews

Glassdoor has 2,518 Zendesk reviews submitted anonymously by Zendesk employees. Read employee reviews and ratings on Glassdoor to decide if Zendesk is right for you.