Zendesk Reviews
Updated 25 Feb 2020
"They had an incredibly flexible PTO policy which made work-life balance better than any other company I've worked for" (in 97 reviews)
"Worked on a small team of great people" (in 43 reviews)
"The company is growing rapidly, which leads to natural growing pains from the employee perspective" (in 37 reviews)
"Could have more competitive benefits (currently no 401k matching of any kind, health plans could be more subsidized and provide better coverage)" (in 17 reviews)
- Featured Review
"Great experience with great people"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Compensation and Benefits
- Senior Management
RecommendsNeutral OutlookApproves of CEOI worked at Zendesk full-time for more than 3 years
Pros
Best in class tools to do your job Great people Excellent commission Career progression
Cons
Company wide changes & communications could be clearer
Continue readingZendesk2020-01-06 "Great place to be"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Compensation and Benefits
- Senior Management
RecommendsPositive OutlookApproves of CEOI have been working at Zendesk full-time for more than a year
Pros
great place to work which is constantly evolving and changing
Cons
none that i can think of
Zendesk2020-01-29"Basic tech company as a place to work"
StarStarStarStarStarI have been working at Zendesk full-time
Pros
Nice offices, good pto and benefits
Cons
Somewhere between a startup and a mature company
Zendesk2020-02-15"Great Company to work for (really); becoming more typically corporate"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Compensation and Benefits
- Senior Management
RecommendsPositive OutlookNo Opinion of CEOI have been working at Zendesk full-time for more than a year
Pros
Amazing Product Solid Leadership Fantastic People Fantastic Office
Cons
The company is growing rapidly, which leads to natural growing pains from the employee perspective. AE Territories are sub-segmented and cut. Still a very solid place to work.
Zendesk2020-02-10"Amazing experience and exposure"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Compensation and Benefits
- Senior Management
RecommendsPositive OutlookApproves of CEOI have been working at Zendesk full-time
Pros
Fast paced and ever changing. Excellent exposure to global projects and a considerate management team. These guys are all about the experience
Cons
A bit top heavy in terms of senior management. Exposure to global projects comes at a cost of a lot overtime, projects are usually managed from US so the EMEA timezone can be difficult to manage at times.
Continue readingZendesk2020-01-15- Helpful (4)
"From startup to grow up."
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Compensation and Benefits
- Senior Management
Doesn't RecommendNeutral OutlookApproves of CEOI have been working at Zendesk full-time for more than 3 years
Pros
Excellent Salary, Office and People
Cons
Growing pains and inadequate internal systems and processes make some basic tasks very labour intensive. A lack of shared culture, identity and vision create a lack of engagement and collaboration across regions.
Continue readingZendesk2019-10-09 - Helpful (5)
"A year on"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Compensation and Benefits
- Senior Management
RecommendsNeutral OutlookNo Opinion of CEOI have been working at Zendesk full-time for less than a year
Pros
Zendesk is a young company with a young workforce. It has joyful ambiance, dynamic and easy going.
Cons
Is young company and much needs to be done. Great place for those mind who like to question the status quo, strong Leaders not afraid of Decision-Making, Innovation, Empowerment and Inspire.
Continue readingZendesk2019-08-07 - Helpful (1)
"Good ompany to work!"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Compensation and Benefits
- Senior Management
RecommendsPositive OutlookApproves of CEOI have been working at Zendesk full-time for more than a year
Pros
- Health and dental insurance. - Free lunch and snacks - Great work environment - Working from home allowed - Friendly and helpful colleagues - Full payed Parental leave - Payed Development fund - 1500 USD per year - 25 days PTO per year - Stocks plan - Phone allowance - Good opportunities to grow
Cons
- Growing pressure on the support team. - Base salary below average in the area.
Continue readingZendesk2019-05-14 - Helpful (1)
"Happy in my job"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Compensation and Benefits
- Senior Management
RecommendsPositive OutlookApproves of CEOI have been working at Zendesk full-time
Pros
Very good benefits, very nice office, professional management, diverse and experienced work colleagues.
Cons
Technology spread is vast and can be difficult to work with. Company isn't very nimble when it comes to doing new things.
Continue readingZendesk2019-04-17 - Helpful (10)
"Great place to work"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Compensation and Benefits
- Senior Management
RecommendsPositive OutlookApproves of CEOI have been working at Zendesk full-time for less than a year
Pros
Many progression opportunities. Minimal micromanaging. Great benefits. Beautiful workplace. Down to earth colleagues access departments.
Cons
Canteen is great but wish there were more options for people with various dietary restrictions.
Continue readingZendesk2019-01-02
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