Zendesk Overview

  • www.zendesk.com
  • San Francisco, CA
  • 1001 to 5000 Employees
  • 2007
  • Company - Public (ZEN)
  • Enterprise Software & Network Solutions
  • $100 to $500 million (USD)

CompetitorsSalesforce, ServiceNow
Create Comparison

Zendesk is a global CRM company that creates beautifully simple software with one goal in mind: to improve communication between a company and its customers. We currently serve over 150,000 customers, across hundreds of industries in over 30 languages. From start-ups to large ...
Mission: Zendesk is a service-first CRM company that builds software designed to improve customer relationships. As employees, we encourage each other to grow and innovate. As a company, we roll up our sleeves to plant roots in the communities we call home.

Zendesk Reviews

4.5
87%
Recommend to a Friend
84%
Approve of CEO
Mikkel Svane
Mikkel Svane
90 Ratings
5.0
Current Employee, less than 1 year

"I had a great experience at Zendesk"

16 Jul 2022 - Software Engineer(Internship) in Dublin, Dublin
Recommends
Positive Outlook
Approves of CEO

Pros

During my internship I had all the support to learn and grow as a Software Engineer. I had an amazing mentor who guided me through this process, he was very patient and always helped me find the

Cons

Unfortunately there is now uncertainty about converting interns to a full-time position.
See All 1,250 Reviews

Diversity & Inclusion at Zendesk

4.5
(54 reviews)

Diversity Programs & Initiatives

EMPLOYEE RESOURCE GROUPS 

Global Veterans Network celebrates veterans in and out of Zendesk. Collectively, they guide veterans transitioning into the workforce with professional training and coaching opportunities. 

Mosaic is a collective that encourages people of color at Zendesk to embrace and celebrate their differences. Mosaic works together to create a safe space to openly discuss personal experiences, build stronger networks, and provide professional growth opportunities for members and allies through mentorship and peer connections.

Pride ensures that all LGBTQ employees are valued, s

Diversity & Inclusion FAQs

All answers shown come directly from Zendesk Reviews and are not edited or altered.

Does there seem to be diversity at Zendesk?

...Zendesk has great diversity in the team and promote an inclusive work culture....Read More

Read 36 more responses

Zendesk Photos

+ Add Photo
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Zendesk Interviews

Experience
Positive47%
Negative39%
Neutral14%
Getting an Interview
Applied online60%
Employee Referral18%
Recruiter16%
Difficulty
2.8
Average
HardAverageEasy

  1. Senior PR Specialist Interview

    Anonymous Employee in United States
    No Offer
    Positive Experience
    Average Interview
    Application

    I applied online. I interviewed at Zendesk (United States)

    Interview

    Great overall interview process. All three people I spoked with were very nice and friendly. They ended up putting interviews on pause so unfortunately, I didn't move on to the last interview.
    Interview

    Tell me about a time you failed

    Answer Question

See All 608 interviews

Company Updates

1 August 2022
KEY NOT FOUND: company-updates.categories.diversity-and-inclusion
We are proud to be recognized by Disability:IN as a top scoring company on the Disability Equality Index (DEI). This tool helps us identify where we can do more to support and empower our colleagues and customers with disabilities. View the index here: https://zdsk.co/DEIlist
Shared image

Zendesk Awards & Accolades

  • Glassdoor's Best Places to Work 2022Glassdoor2022
  • Best Places to Work for LGBTQ Equality 2021Human Rights Campaign’s (HRC) Corporate Equality Index2021

Popular Careers with Zendesk Job Seekers

JobsSalariesInterviews

Zendesk FAQ

(53 Questions)

All answers shown come directly from Zendesk Reviews and are not edited or altered.

See questions about:

Does Zendesk offer massages?

...free beer on tap...

8 March 2020

Read more

See 4 more answers

People Also Ask about Zendesk

Employees rate Zendesk 4.5 out of 5 stars based on 1,250 anonymous reviews on Glassdoor.

To get a job at Zendesk, browse currently open positions and apply for a job near you. Once you get a positive response, make sure to find out about the interview process at Zendesk and prepare for tough questions.

Overall, 87% of employees would recommend working at Zendesk to a friend. This is based on 122 anonymously submitted reviews on Glassdoor.

48% of job seekers rate their interview experience at Zendesk as positive. Candidates give an average difficulty score of 2.8 out of 5 (where 5 is the highest level of difficulty) for their job interview at Zendesk.

75% of employees think that Zendesk has a positive business outlook. This is based on anonymous employee reviews submitted on Glassdoor.

Work at Zendesk? Share Your Experiences

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