Zendesk Overview

  • www.zendesk.com
  • San Francisco, CA
  • 1001 to 5000 Employees
  • 2007
  • Company - Public (ZEN)
  • Enterprise Software & Network Solutions
  • $100 to $500 million (USD)

CompetitorsUnknown

Zendesk is a global CRM company that creates beautifully simple software with one goal in mind: to improve communication between a company and its customers. We currently serve over 150,000 customers, across hundreds of industries in over 30 languages. From start-ups to large ...
Mission: Zendesk is a service-first CRM company that builds software designed to improve customer relationships. As employees, we encourage each other to grow and innovate. As a company, we roll up our sleeves to plant roots in the communities we call home.

Zendesk Reviews

4.6
91%
Recommend to a Friend
99%
Approve of CEO
Mikkel Svane
Mikkel Svane
79 Ratings
5.0
Current Employee

"Exceptional place to work"

Jan 24, 2022 - Customer Success Consultant in Dublin, Dublin
Recommends
Positive Outlook
Approves of CEO

Pros

- Great management
- Great salary
- Great team
- Great benefits

Cons

- Can be challenging to access necessary internal resources at times due to size of the business
See All 1,025 Reviews

Zendesk Photos

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Zendesk Interviews

Experience
Positive47%
Negative40%
Neutral13%
Getting an Interview
Applied online59%
Employee Referral19%
Recruiter16%
Difficulty
2.8
Average
HardAverageEasy

  1. Featured Interview

    Android Developer Interview

    Anonymous Employee in Dublin, Dublin
    Accepted Offer
    Positive Experience
    Average Interview
    Application

    I applied online. The process took 3 weeks. I interviewed at Zendesk (Dublin, Dublin) in Apr 2021

    Interview

    The interview process was truly phenomenal regarding all aspects. All interview rounds were informative, efficient, and comfortable. I was able to learn more about the company, the role, and the products. Everyone was very friendly. Especially, Karl. He is such a great recruiter. Quick responses, great guidance, feedback/updates within 2 days, and most importantly, always making sure that the interview process ran smoothly.
    Interview

    Mostly, technical and behavioral questions.

    Answer Question

See All 536 interviews

Company Updates

October 19, 2020
KEY NOT FOUND: company-updates.categories.company-news
Multiple crises were affecting our employees. We felt an urgent need to support them. Empathy circles were born: safe spaces where our people could talk and feel safe
Shared image - Empathy circles: from a moment to a movement - Zendesk
Empathy circles: from a moment to a movement - Zendesk
glassdoor.com
September 21, 2020
Back in June our global ProdDev team held a virtual Tech Summit with over 1,000 attendees, 4 keynotes, 91 content sessions, and more. The best part? We've raised money for Black Girls CODE, The Codette Project, and HackYourFuture!!
Zendesk Tech Summit Highlight Reel
glassdoor.com

Zendesk Awards & Accolades

  • Glassdoor's Best Places to Work 2022Glassdoor2022
  • Best Places to Work for LGBTQ Equality 2021Human Rights Campaign’s (HRC) Corporate Equality Index2021

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