Enhanced Profile
Get an Enhanced Profile
Get Started
Changes won't be saved until you sign up for an Enhanced Profile subscription.
View Allnum of num
Zendesk Overview
- www.zendesk.com
- San Francisco, United States
- 1001 to 5000 Employees
- 2007
- Company - Private
- Enterprise Software & Network Solutions
- $100 to $500 million (USD)
Competitors: Salesforce, ServiceNow, Freshworks
Create Comparison
Zendesk is a global CRM company that creates beautifully simple software with one goal in mind: to improve communication between a company and its customers. We currently serve over 150,000 customers, across hundreds of industries in over 30 languages. From start-ups to large ...
Mission: Zendesk is a service-first CRM company that builds software designed to improve customer relationships. As employees, we encourage each other to grow and innovate. As a company, we roll up our sleeves to plant roots in the communities we call home.
Zendesk Reviews
4.0
★★★★★
Recommend to a Friend
Approve of CEO
Tom Eggemeier
95 Ratings
★★★★★
"Great company to work!"
1 Feb 2023 - Technical Support Engineer in Dublin, Dublin
Recommends
Positive Outlook
No Opinion of CEO
Pros
The company is always looking for the employees wellbeing.Cons
Your potential may not be fully used.Diversity & Inclusion at Zendesk
4.4
★★★★★
(61 reviews)
Diversity Programs & Initiatives
EMPLOYEE RESOURCE GROUPS
Global Veterans Network celebrates veterans in and out of Zendesk. Collectively, they guide veterans transitioning into the workforce with professional training and coaching opportunities.
Mosaic is a collective that encourages people of color at Zendesk to embrace and celebrate their differences. Mosaic works together to create a safe space to openly discuss personal experiences, build stronger networks, and provide professional growth opportunities for members and allies through mentorship and peer connections.
Pride ensures that all LGBTQ employees are valued, see
Diversity & Inclusion FAQs
All answers shown come directly from Zendesk Reviews and are not edited or altered.
Does there seem to be diversity at Zendesk?
...Zendesk has great diversity in the team and promote an inclusive work culture....Read More
Zendesk Interviews
Experience
Positive48%
Negative38%
Neutral13%
Getting an Interview
Applied online61%
Employee Referral18%
Recruiter15%
Difficulty
2.8
AverageHardAverageEasy
Manager Interview
Anonymous Employee in SingaporeAccepted OfferPositive ExperienceAverage InterviewInterview
Good experience. Smooth sailing. Recruiter was helpful and whole process was quite quick. Recruiter screen, HM interview, case study followed by panel interview. Met sufficient people to get a good grasp of what working at the company would be likeInterviewAsked about experience listed on resume in fair depth
Answer Question
See All 643 interviews
Company Updates
30 November 2022
KEY NOT FOUND: company-updates.categories.company-news
Please join us in welcoming Tom Eggemeier as our interim CEO. Leadership at Zendesk may be changing, but we remain committed to continuous product innovation and customer success.
Our North Star - Zendesk
www.zendesk.com
30 November 2022
KEY NOT FOUND: company-updates.categories.company-news
After more than 15 years, Mikkel Svane has stepped down as CEO of Zendesk. Cheers to you, Mikkel. 🥂 Thank you for your visionary leadership and so many laughs along the way. Change is ever-present, but the beliefs that Zendesk was founded upon will remain core to our DNA.
Thank you, Mikkel!
zendesk.wistia.com
Zendesk Awards & Accolades
- 2023 Best Places to Work, Built In, 2023
- Newsweek America's Most Responsible Companies 2023, Newsweek Magazine, 2023
Popular Careers with Zendesk Job Seekers
Zendesk FAQ
(56 Questions)
All answers shown come directly from Zendesk Reviews and are not edited or altered.
Does Zendesk offer massages?
...lacks vision for the future but free coffee...
17 October 2021
People Also Ask about Zendesk
Employees rate Zendesk 4 out of 5 stars based on 1,445 anonymous reviews on Glassdoor.
To get a job at Zendesk, browse currently open positions and apply for a job near you. Once you get a positive response, make sure to find out about the interview process at Zendesk and prepare for tough questions.
Overall, 75% of employees would recommend working at Zendesk to a friend. This is based on 130 anonymously submitted reviews on Glassdoor.
48% of job seekers rate their interview experience at Zendesk as positive. Candidates give an average difficulty score of 2.8 out of 5 (where 5 is the highest level of difficulty) for their job interview at Zendesk.
61% of employees think that Zendesk has a positive business outlook. This is based on anonymous employee reviews submitted on Glassdoor.
Work at Zendesk? Share Your Experiences
Zendesk
Click to Rate