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Zendesk Overview
- www.zendesk.com
- San Francisco, CA
- 1001 to 5000 Employees
- 2007
- Company - Public (ZEN)
- Enterprise Software & Network Solutions
- $100 to $500 million (USD)
Competitors: Salesforce, ServiceNow
Create Comparison
Zendesk is a global CRM company that creates beautifully simple software with one goal in mind: to improve communication between a company and its customers. We currently serve over 150,000 customers, across hundreds of industries in over 30 languages. From start-ups to large ...
Mission: Zendesk is a service-first CRM company that builds software designed to improve customer relationships. As employees, we encourage each other to grow and innovate. As a company, we roll up our sleeves to plant roots in the communities we call home.
Zendesk Reviews
4.5
★★★★★
Recommend to a Friend
Approve of CEO
Mikkel Svane
90 Ratings
★★★★★
"I had a great experience at Zendesk"
16 Jul 2022 - Software Engineer(Internship) in Dublin, Dublin
Recommends
Positive Outlook
Approves of CEO
Pros
During my internship I had all the support to learn and grow as a Software Engineer. I had an amazing mentor who guided me through this process, he was very patient and always helped me find theCons
Unfortunately there is now uncertainty about converting interns to a full-time position.Diversity & Inclusion at Zendesk
4.5
★★★★★
(54 reviews)
Diversity Programs & Initiatives
EMPLOYEE RESOURCE GROUPS
Global Veterans Network celebrates veterans in and out of Zendesk. Collectively, they guide veterans transitioning into the workforce with professional training and coaching opportunities.
Mosaic is a collective that encourages people of color at Zendesk to embrace and celebrate their differences. Mosaic works together to create a safe space to openly discuss personal experiences, build stronger networks, and provide professional growth opportunities for members and allies through mentorship and peer connections.
Pride ensures that all LGBTQ employees are valued, s
Diversity & Inclusion FAQs
All answers shown come directly from Zendesk Reviews and are not edited or altered.
Does there seem to be diversity at Zendesk?
...Zendesk has great diversity in the team and promote an inclusive work culture....Read More
Zendesk Interviews
Experience
Positive47%
Negative39%
Neutral14%
Getting an Interview
Applied online60%
Employee Referral18%
Recruiter16%
Difficulty
2.8
AverageHardAverageEasy
Senior PR Specialist Interview
Anonymous Employee in United StatesNo OfferPositive ExperienceAverage InterviewApplicationI applied online. I interviewed at Zendesk (United States)
Interview
Great overall interview process. All three people I spoked with were very nice and friendly. They ended up putting interviews on pause so unfortunately, I didn't move on to the last interview.InterviewTell me about a time you failed
Answer Question
See All 608 interviews
Company Updates
1 August 2022
KEY NOT FOUND: company-updates.categories.diversity-and-inclusion
We are proud to be recognized by Disability:IN as a top scoring company on the Disability Equality Index (DEI). This tool helps us identify where we can do more to support and empower our colleagues and customers with disabilities. View the index here: https://zdsk.co/DEIlist
11 July 2022
KEY NOT FOUND: company-updates.categories.company-news
By aligning to our digital first principles, we’ll work as a team and trust in each other’s commitment and productivity. We know great work happens anywhere.
Check out how we are giving Zendesk employees flexibility, support, and choice as to how and where they work.
#LifeAtZendesk
Introducing the next evolution of our way of working - Zendesk
www.zendesk.com
Zendesk Awards & Accolades
- Glassdoor's Best Places to Work 2022, Glassdoor, 2022
- Best Places to Work for LGBTQ Equality 2021, Human Rights Campaign’s (HRC) Corporate Equality Index, 2021
Popular Careers with Zendesk Job Seekers
Zendesk FAQ
(53 Questions)
All answers shown come directly from Zendesk Reviews and are not edited or altered.
People Also Ask about Zendesk
Employees rate Zendesk 4.5 out of 5 stars based on 1,250 anonymous reviews on Glassdoor.
To get a job at Zendesk, browse currently open positions and apply for a job near you. Once you get a positive response, make sure to find out about the interview process at Zendesk and prepare for tough questions.
Overall, 87% of employees would recommend working at Zendesk to a friend. This is based on 122 anonymously submitted reviews on Glassdoor.
48% of job seekers rate their interview experience at Zendesk as positive. Candidates give an average difficulty score of 2.8 out of 5 (where 5 is the highest level of difficulty) for their job interview at Zendesk.
75% of employees think that Zendesk has a positive business outlook. This is based on anonymous employee reviews submitted on Glassdoor.
Work at Zendesk? Share Your Experiences
Zendesk
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