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WorldRemit

Now known as Zepz

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WorldRemit Reviews

2.8

40% would recommend to a friend

(357 total reviews)

Mark Lenhard

58% approve of CEO

35% positive business outlook

WorldRemit has an employee rating of 2.8 out of 5 stars, based on 357 company reviews on Glassdoor which indicates that most employees have an average working experience there. The WorldRemit employee rating is 25% below average for employers within the Finance industry (3.7 stars).

Reviews by job title

357 reviews
1.0
15 Nov 2019
Recommend
CEO approval
Business outlook

Pros

Nice office, good location. exposure to a wide range of tasks, opportunity to learn.

Cons

As a former worldremit employee, I use TransferWise... Worldremit product is better and cheaper, but I can not stomach to give them a penny. Horrible company culture, inept HR department, inept management on CS. Very clique place, career development is mostly about politics. Bullies are rewarded, and smart people run away. They can get profitable because CS is huge, and that's because the product have problems, which drive complaints to the roof... What worldremit did? Fix the problems, bring people with new ideas? Nop, They got old fashioned people, with conservative ideas. Start saving money the wrong way... Getting rid of engineers, really? I still talk with friends there, they hate to be there.

1.0
8 Jun 2022
Recommend
CEO approval
Business outlook

Pros

None, was a potential unicorn but it’s trailblazing days are long gone

Cons

Current executive leadership is worst in class across the industry and should be summarily fired by the Board of Directors. They have destroyed the culture, values and talent of the company during their tenure. A company with a 1,000 plus employees with 3 CEOs all based in London is an organizational joke, competing amongst themselves on who can be more arrogant, petty, and narcissistic. None of them has industry knowledge nor any interest in learning. They are an abject lesson in failing forward. These strange creatures of the start up world that manage to convince others that their lack of knowledge, skill, and talent is somehow the right recipe for being put at the helm of a company Voluntary attrition is the highest ever as the leadership doesn’t tolerate when truth is spoken to them. Packages are not competitive, salaries and benefits lag behind every other company in the industry and beyond lip service there’s no true appreciation of talent. This company is slowly circling the drain to its demise

1.0
16 May 2022

Nero fiddles, while Rome burns

Recommend
CEO approval
Business outlook

Pros

- Free toast - Some good people soldiering on in the face of adversity - Ummm... did I mention the toast?

Cons

Where to start - read the plethora of other one star reviews on this site and you'll get the picture. What is absolutely certain is that, from the recent company responses to reviews on this site, this is an organisation that remains in total denial. For instance:- "As a mission-led business we unapologetically put our customers first and we make decisions that we believe will be best for them. That includes our recent focus on sustainable business activities so we can serve customers more efficiently." - If that is your justification for the recent redundancies, how do you reconcile that statement with retaining a senior management structure which requires 4 CEOs? In practice, WorldRemit's junior staff have been made to pay the price for the utter incompetence of their senior management, none of whom have been impacted by the recent cuts. "We are however dedicated to creating an authentic culture where our colleagues can thrive." or "Our aim is to build an authentic culture based on trust" - You might know what you mean by an "authentic culture" but I don't think your staff can relate at all. As for building trust, this is an organisation run by a CEO who has historically recorded meetings with staff in order to play them back to their managers, who has openly joked about his own poor rating on glassdoor, and is universally despised by his staff. If you want to demonstrate "authenticity", try putting accountable names on the responses to reviews on this site (Corcoran replying to this one would be great place to start). "We believe that WorldRemit is a great place to build a career" - Really? Publish your staff attrition data and see if that stands up. Or tell us how many staff have been promoted internally within the last 12 months. Virtually every management role in the company has been hired externally because anyone who is half decent at their job gets out.

Viewing 1 - 3 of 357 Reviews

Glassdoor has 384 WorldRemit reviews submitted anonymously by WorldRemit employees. Read employee reviews and ratings on Glassdoor to decide if WorldRemit is right for you.