Wine Rack reviews about "minimum wage"

Low paid (minimum wage) Average quality of the managers are below standard

- Minimum wage Wine Rack employees are paid minimum wage with very little chance for increase (you get the bare-minimum wage increase yearly). Occasionally they will set sales targets on specific products which, when sold, act as commission bonuses, which only serves to belittle any commitment to ensuring high-level customer service since it is now merely pushing someone to a wine or product they initially had no interest in. (Consistently see people lying to customers, hyping up products or saying they possess qualities that do not fit what is being requested by customers during these 'SPIFF' periods. I don't blame the employees for doing what they can to raise an otherwise stagnant wage, I blame management for not paying employees a living wage.) - Complete apathy from higher ups. Upper management and executives of Wine Rack luckily wont overburden you, because they take no interest whatsoever in their lower-level employees. The expectation seems to be you won't be around long anyway, so may as well work to keep the revolving door well-lubricated instead of attempting to keep good employees around. I have (reluctantly) worked at Wine Rack for 5 years, and with the exception of a single holiday store visit, have had no communication with the management team above my store managers. - Very little room for growth. Not too long ago, members of the executive and higher management positions were filled by people who were formerly employed at the front-end store level. Those days are now gone and the most an employee can hope for is that their store manager quits or passes away so they can vie to take their position. Also not uncommon for 'Assistant Managers' to possess the title and responsibilities of co-managing a store with no pay increase whatsoever (paper work is stalled or never filed at all so the pay increase promised is never registered). I could go on, but it ends up at the same recommendations as the pros: If you're not a student or a retiree looking for very casual work, then this is not the place for you. If you are one of those two things, don't take it too seriously (because management don't take you seriously) and enjoy your time with customers.

Pay structure. Lack of growth (basically no growth options). Increasing work load for the very few managers and team leads, to obviously save money. Shifts! Wine rack has been cutting managers down in numbers, and making store managers take care of multiple locations. That isn't a manager, that's akin (but not quite) a regional manager. This causes the team lead to do an in store managerial job, without the title, or pay. Only managers are considered full time, despite team leads working the LEGAL full time hours. This isn't legal, and team leads do not bring this up because they are need the money, and are too stuck in the job to find another one. (Time, job security). Managers get extra financial bonuses, despite doing NOTHING to earn it; employees do not get financial bonuses. The lowly employees who do the work do not get bonuses; not even the team lead does. Shifts are minimal, and this is clearly a strategy. Employees will be hired when you ask for more hours. Your hours will get cut, even if you are a very hard worker. Shifts will change without notice, or being asked if it works for you after weeks or months of becoming accustomed to the same shifts. Minimum wage, and 2 or 3 six hour shifts a week does not warrant this behavior. I'm not sure how other stores work, but mine brought in a LAZY, two-faced, manipulative, and slyly malicious employee from a different store which was not under our manager. This new person was given shifts that had been long standing employees shifts. This person now gets more hours than the other employees that were there first. This person does NOTHING at work unless the manager is going in. This person doesn't know where wine commonly lives, and moves bottles around that didn't need to move, to seem like they are doing work. The manager seems unaware of inconsistent statements and promises. Manager has little to not awareness of who a quality employee is, and hires willynilly. Manager off handly belittles employees, while boosting self. Rewards get promised, not followed through. The company claims within job listing is not accurate. Prices are often incorrect. Filing shifts, or pulling-up to do more in certain times (for example, during the LCBO strike, or holidays) does nothing for your job security, appreciation, or rewards. Rewards are messed up. If you sell x amount you get y. This does not take into account that custom shifts (which you likely used to do, but was taken away by new employees) will obviously make more money. Useless.

1) Minimum wage. 2) No health benefits. 3) Extremely high staff turnover. 4) Constant errors and lack of proper communication from head office. 5) Store work that should be assigned to Managers constantly being assigned to Merchants. 6) Out of touch higher ups in the company think that minimum wage and lack of health benefits is "industry standard". 7) Out of touch higher ups in the company think that the flexible schedule that they provide will attract a bottomless well of young / student employees and elderly / retiree employees because they aren't aware that their company's reputation can get irreparable public damage by their employees going on strike and employer rating websites like this one. I could go on, but I'll stop there.

- The worst management possible. We went through 9 managers in 2 years at my store. Upper management constantly ignored our requests to fix things, and were all old white men who got MBAs in the 80s and haven't done anything significant since. - The pay was a joke. They were always trying to convince us how grateful we should be for making 50 cents above the minimum wage. Furthermore, we were always "limited" on hours, even if we set our schedule to be free 7 days a week. One of my paychecks was only $350 despite setting my schedule to full availability. - Computers and technology were extremely outdated. I'm almost certain the computer was older than me (I'm 30).

Hours, minimum wage, management change

Condescending Management Minimum Wage Pay Not a ton of perks