Does Wickes pay their employees well?

According to anonymously submitted Glassdoor reviews, Wickes employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at Wickes. This rating has decreased by 4% over the last 12 months.

How satisfied are employees working at Wickes?

52% of Wickes employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Wickes 3.2 out of 5 for work life balance, 3.2 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at Wickes?

Customer Assistant (61) , Customer Service Assistant (51) , Sales Assistant (40) , Design Consultant (34) , Customer Service (32) , Operations Manager (31) , Store Manager (24) , Shop Floor Assistant (17) , Customer Service Representative (15) , Duty Manager (15) , Cashier (14) , Kitchen and Bathroom Advisor (13) , Shop Assistant (13) , Store Assistant (12) , Sales Associate (11)

What are the pros of working at Wickes according to real employee reviews?

"Great people to work with" ((in 49 reviews)); "Had some great colleagues!" ((in 45 reviews)); "The staff were friendly and approachable as soon as I joined" ((in 42 reviews)); "Wickes have a great culture and can do attitude." ((in 23 reviews)); "Good opportunities to climb the ladder" ((in 11 reviews))

What are the cons of working at Wickes according to real employee reviews?

"Their people management skills are poor" ((in 55 reviews)); "Pay is low" ((in 52 reviews)); "Certain managers being so demeaning and patronising that many staff felt that they wanted to leave." ((in 31 reviews)); "Long hours and could do with more money" ((in 27 reviews)); "Training is minimal, it's more of an on the job learning experience." ((in 19 reviews))

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Wickes

Wickes Reviews

3.3

52% would recommend to a friend

(805 total reviews)

David Wood

66% approve of CEO

43% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (805 reviews)

Wickes has an employee rating of 3.3 out of 5 stars, based on 805 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Wickes employee rating is in line with the average (within 1 standard deviation) for employers within the Retail and wholesale industry (3.5 stars).

Reviews by job title

805 reviews

5.0

5 Dec 2025

Wish I had Started here earlier in my career

Operations manager

Recommend

CEO approval

Business outlook

Pros

Benefits package, Colleague support, Great people, great values, progression is there to grab for the people who show willing, drive capability, flexibility and reliability

Cons

Not the highest paid in the industry, Work environment and management can vary from store to store and if all stores had the same values and the same leadership as others the company would have great balance all around.

5.0

22 Dec 2023

Great Place To Work

Design consultant

Recommend

CEO approval

Business outlook

Pros

Good work life balance. Good commission structure.

Cons

Software could do with an update. New Cad system.

4.0

27 Jul 2023

great

Spm

Recommend

CEO approval

Business outlook

Pros

Hours are great and emplouyess

Cons

Staff shortage but workload ok

Viewing 1 - 3 of 805 Reviews

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Jobs at Wickes

Customer Service Assistant

Customer Service Assistant

Customer Service Assistant

Saffron Walden, England

£9 - £13 /hr

(Employer provided)

View job

Customer Service Assistant

Customer Service Assistant

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Wickes

Wickes Reviews

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Wish I had Started here earlier in my career

Great Place To Work

great

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