Wellmark reviews about "building"

Recent senior leaderhip have had substantial changes on culture for the worse Opportunities for advancement are very limited; experience outside the company (or even other parts of the organization) is not valued.

Company hasn’t fully bought into the fully remote work concept and has “old school” thinking when it comes to allowing employees to work anywhere that works best for them. Some people work best in office, some hybrid, some fully remote. Holidays, volunteer time off, and given PTO time could be improved.

more of a conservative environment

Actuarial management is incompetent. As an example, it was over 2 years after the SOA released the updated exam schedule for management to finally release the updated study program. It took them almost 2 years to even start reworking it and it was only after several students brought it up on multiple occasions. Several people had sat and passed new exams before the new program was released. Management has people work on the same projects repeatedly with management unable to think of new ideas. Management up to the CEO is very opaque / non-transparent about where the company is headed and what individual contributors are supposed to do. Company surveys are completed with the results never released to employees. Employees are required to be in the office every Tuesday, Wednesday, and Thursday. Actuarial pay is very low compared to actuarial departments in other companies. Like $20,000 lower even at the pre-ASA level. Company health benefits are shockingly bad. High cost, high deductibles, no company contribution to the HSA.

Technology area felt very disjointed with executive decision making negatively impacting quality and directly contributing to toxicity.

Lack of career progression and unclear management decision/direction.

Your boss really makes the job. I had several great bosses through the years. But then had an incompetent, insecure boss who managed to keep the support of upper management. This boss made the work environment impossible and the whole team ended up jumping ship.

Long-term employees with circles of friendships tend to have stronger opinions and words than those with less tenure, shifting the culture balance. Sadly, this makes it easier to sway leadership decisions, and what they say goes without question or understanding. Questions or challenges to long-term employees or senior leadership could result in crucial conversations that aren't easy to reverse from. Lack of planning and efficient system implementation impacts employee ability to perform job roles. Wellmark was on year six of implementing a new CRM that felt disastrous, but instead of stopping to fix things they drove forward impacting the culture of employees further. I'm sure they're still working at year 9 to implement a CRM that will be out of date by the time operations employees can use it in a manner that actually improves the member experience, but I still have my doubts.

Pretty bad culture overall but especially in IT. Current CEO not much for work life balance. Doesn't trust anyone to work remotely. Some Leaders also don't trust and micromanage. Resources are stretched thin. Projects are estimated by Senior Leaders and all projects are stressful and chaotic trying to meet ridiculous timelines. It is extremely difficult working with 70% contractors/consultants. Long time knowledge has either left or laid off only to bring in more consultants or off shore workers replacing the full time employees. Full time employees have a hard time training consultants and off shore on top of doing the job of 3 employees. Developers are dropping like flies. Raises are minimal and not based on merit. Promotions go to the favorites regardless of skill. No value in current employees. IT management is courting a younger age group and they are the ones getting the perks-conferences and training. If you have been with the company for awhile you are old news. I grew up thinking that hard work paid off...it does not pay off here. People have to BEG for years for a promotion unless you are one of the employees who are favored and are in the spotlight. They move up FAST.