3.023 Jul 2024Great place to get experience in the hospitality industryGuest services agentFormer employee, more than 1 yearCarolina, PRRecommendCEO approvalBusiness outlookProsopportunities to cross-train between departmentsConscommunications from high management could be improvedShow more
2.011 Sept 2019Honest employee perspective reviewGuest service agentFormer employee, less than 1 yearCarolina, PRRecommendCEO approvalBusiness outlookProsFree food Free parking Good customer serviceConsTerrible management Too much pressure/work on one person given the miserable wage Bad communication manager to employee Toxic work environmentShow more
3.019 Jan 2017GSAGuest service agentCurrent employeePuerto RicoRecommendCEO approvalBusiness outlookProsFlexible schedule, excellent co workers, there's a lot to learn.ConsNo training is provided, little pay for all an agent must do.Show more