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      Uscreen

      Engaged employer

      Uscreen Reviews

      4.2

      87% would recommend to a friend

      (47 total reviews)

      PJ Taei

      87% approve of CEO

      78% positive business outlook

      Ratings by category

      4.4

      Work/Life balance

      4.2

      Senior management

      4.1

      Culture and values

      4.1

      Career opportunities

      4.0

      Diversity and inclusion

      3.9

      Compensation and benefits

      Uscreen has an employee rating of 4.2 out of 5 stars, based on 47 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Uscreen employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      47 reviews
      1.0
      10 Aug 2020

      Big Brother CEO with Disappointing Culture

      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Overall team gets along great, we got to go on a retreat

      Cons

      The last couple of reviews seem very suspicious as they are just days apart and are glowing. The company culture is so stifling and hard to work with. No one likes the "time tracking" (which is basically spying) but won't say anything for fear of repercussion or termination.

      avatar
      Uscreen Response
      5y
      We pride ourselves in the fact that our team gets along so well and are happy that you agree. That being said, I’d love to address your concerns. We encourage employees to leave reviews in an effort to provide a current and accurate picture of the organization. Though some of these reviews have been within a similar time-frame we are happy that our team is engaged and willing to contribute to the statistics on Glassdoor, and we will continue to encourage individuals to contribute their honest feedback and share their experiences. As our team is almost entirely remote, we don’t have the option to swing by someone’s desk to see if they’re in the office. By using a time-tracking platform it allows us a means to track attendance and productivity. This is simply a tool that allows transparency and accountability, we have an amazing team that does wonderful work! That being said, we do need tools in place in case there are any concerns that need to be documented/addressed. I sincerely hope that if you aren’t comfortable discussing with your manager, that you reach out to me to discuss your experiences and concerns. My virtual door is always open!! -Kelley
      2.0
      2 Oct 2022

      Upper Management Needs to Value Employees More and Show More Respect for Them

      Customer service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      Uscreen has an amazing product, it's easy to feel excited and knowledgeable when interacting with customers. I would give this place a 5 star review if it wasn't for the many negatives that outweigh the positives. The teams consist of incredibly talented, knowledgeable and friendly people. Some of the best teams I have ever worked with. Remote is of course a huge plus as well.

      Cons

      Uscreen will claim that they are a startup company during the interview process, which simply isn't true. They are not a startup and have 200+ employees across the globe and 1000+ customers. They significantly underpay and understaff certain departments, have a non existent onboarding process for new hires and overwork them as well. It's interesting that they claim to lead with "empathy" when their actions toward customer facing roles say otherwise. Their actions give an impression more along the lines of "we will give you negative feedback and give you outrageous quotas to encourage you to 'work even harder.' If we give you positive feedback and don't micromanage you (btw, your laptop is not provided and you will have screenshots taken of your activity every 10 minutes while you are on the clock), you'll probably slack off. Also, if you don't meet our outrageous quotas or you make a mistake, we will fire you." I have seen this happen to many people at the company. They have unlimited PTO, but what is the point of that if you are just going to dread coming back to even more work after your time off? It seems like it's not even worth it because you will fall so far behind after taking time off. Valuable employees are being let go left and right (for really generic and unreasonable causes), Uscreen is also now in a hiring freeze .. so all existing employees are left with more work, on top of their existing accounts and new orders coming in every day. More pay? Nope. Just a complete lack of respect for employees that they would not be able to exist without. This is common practice for many companies but that doesn't make it acceptable, especially for a company that claims to be progressive and "empathetic" toward their workers. TERRIBLE BENEFITS. Pretty much nothing for insurance is covered by the company. You will need to pay for your benefits out of pocket if you are located in the US (not sure how it works in other countries). Do better, Uscreen.

      5.0
      27 Apr 2020

      Amazing Company and Quite Frankly One of the Best to Work For

      Customer success specialist
      Recommend
      CEO approval
      Business outlook

      Pros

      Uscreen is made up of a team full of competent and intelligent individuals that together make one of the most incredible groups of people I have had the pleasure to alongside. Even with being a fully remote team, the team is collaborative and everyone is a key part of the company's success and growth. You are expected to do your specialized role well, but are given complete autonomy and training to do what is expected of you.

      Cons

      I have nothing negative to say about this company when it comes to my experience.

      avatar
      Uscreen Response
      5y
      Thank you so much for taking the time to leave a review! We are thrilled that you feel supported and comfortable talking with us about any issues/concerns you might have as well as feeling such a connection with the rest of the team!
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      ReviewsUscreen reviews

      Glassdoor has 56 Uscreen reviews submitted anonymously by Uscreen employees. Read employee reviews and ratings on Glassdoor to decide if Uscreen is right for you.