Trustpilot Reviews

Where to start. Mass sackings. Toxic culture. Weak leadership. This outfit is the worst of the worst in almost every sense. The only reason people used to be happy here was due to a good bunch of people long since led to slaughter so others could grasp power and maybe a below inflation payrise. That's now gone. The 'HR' team... are truly shocking and almost relish trying to run the place like a police state. Countless genuine examples of leaders in many functions doing things for their own self promotion at the detriment of mid or low level staff. Let's not get started on sexual harassment topics... video evidence is floating around rest assured. If you're selling and enjoy double glazing sales processes give it a go. If you want to be micro managed you will love it! Want to pitch a product that is nowhere near a SaaS solution? Come on board. Want to work with junior sales managers and ring a bell like 1990 when you blag a client into paying you 1k aov then sign here and your onboarding will be done in the pub after you sign your pip. You'll not hit target either way as this is nothing but an automated sell nowadays in a market that quite frankly has moved on. Seen an advert with 4.5 stars plastered on it? Yeah you can get that for free... Trust on the Internet? Come on... reps make up the pricing remember? I can honestly say some of the most horrendous human beings I've ever crossed paths with in life reside at this place. I can not stress how unhappy myself and many others were here. Its not a spring board to SaaS sales despite what your told. Try getting a decent job at a comparable level / title elsewhere... no chance. Hope anyone internal reading this takes a good look at themselves. Anyone thinking of joining you are insane. Final note, I fully expect this review to be taken down so screenshot it while you can, this place I hear has a storied track record of removing glassdoor reviews (yes it's quite possible) Accept what you are and it would be nice to see this one remain as a genuine flag to people considering this place as somewhere to invest their time. #trust Hows the share price doing? 🤔

For anyone considering the Account Executive role at Trustpilot - Please proceed with caution. As another person mentioned, there is a complete lack of transparency between sales reps and management at this company. Culturally, if they don't think you fit in or mesh well with others, they will find ways/excuses to push you out the door. Managers have their favorites, and will coddle others based on personal preference, which is completely unprofessional. On a side note: my manager actually asked me who I thought the hottest girl in the office was - Really ? Compensation here isn't the best, and you don't actually earn decent checks unless you're hitting over 100% of your quota. Reps don't start earning commission until they hit at least 50% of their monthly goal. They heavily promote a "Process" that will lead to your success here. It's funny though that none of their top performing reps actually follow this process. The nepotism in the office is crazy, and though their is a steady stream of inbound leads, these are all distributed among the same senior reps. Since reps are broken down into different verticals, and there are strict guidelines regarding what is considered a viable lead - expect to find a majority of the "perfect fit" companies either already have seller ratings in Google or are being worked by another rep. The process of prospecting/qualifying accounts is a very time consuming and arduous job in itself, so expect working well past six to accomplish your prospecting goals. Also expect enormous pressure from management in hitting daily metrics (calls, talk-time, meetings booked, etc.) The sales style practiced here is over the top aggressive, and I've had many companies say they would never work with Trustpilot based on this approach. Also be prepared for the same awful music being blasted by your desk the entire day - another distraction making productivity more difficult at this company. Overall, don't expect support from management unless you go out of your way to make friends. There is a ton of childish behavior from managers that makes getting your job accomplished extremely frustrating, so make sure to do your due diligence in researching Truspilot before committing to the interview process.