TransUnion Reviews

3.6

59% would recommend to a friend

(2,768 total reviews)
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Christopher Cartwright

65% approve of CEO

57% positive business outlook

TransUnion has an employee rating of 3.6 out of 5 stars, based on 2,768 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TransUnion employee rating is in line with the average (within 1 standard deviation) for employers within the Management and consulting industry (3.7 stars).

Reviews by job title

3K reviews
3.0
22 Mar 2021
Recommend
CEO approval
Business outlook

Pros

- Nice colleagues - Free lunch on Wednesdays - Wide range of experience to be gained due to cross functional roles -Good work life balance - Original staff (Trustev crew) had a lot of passion for the job and I didn't appreciate my first manager enough at the time until I got a new manager who had no interest in the product.

Cons

- US HR system, not applicable to Ireland. Managers allowed to do as they please and only receive "coaching" to the point where I chose to leave as no action was being taken even though the behavior was acknowledged as wrong. -Team was taken advantage of, analyst roles were stretched across multiple job roles such as account management and on boarding, not allowing the team to focus on analytics. -Underpaid with poor benefits package. - Workers are undervalued, management have favorites and don't give positive feedback equally. Management also don't acknowledge collages taking credit for other peoples work which brings down team moral. - Unhappy workers stay due to convenience of the job/ work life balance but are not happy in their roles.

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TransUnion Response
5y
Thank you for spending some time writing about your experience. I have to say, I'm really disappointed to read your review. It's great to see that you found some elements of your time here positive, but your comments about lack of direction, undervalued employees and overall dissatisfaction are concerning. None of that is an experience we would ever want for our people, and it takes honest feedback and dialogue to be able to make a change. I appreciate you sharing and if you're willing, welcome you to reach out to me directly to share any additional feedback. - Katie Coleman, Senior Vice President and Interim Chief Human Resources Officer
4.0
2 Jul 2022
Recommend
CEO approval
Business outlook

Pros

- Great teamwork. - Relaxed environment. - Good benefits: healthcare, pension...

Cons

- Technical debt becoming bigger. - On call.

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TransUnion Response
3y
Thank you for leaving a review! We appreciate your feedback. -Vincent C., Talent Brand Analyst
3.0
18 Apr 2021
Recommend
CEO approval
Business outlook

Pros

Decent perks - pension, health & life insurance, bonus. Flexible working. TU is concerned for staff welfare and have given 3 company holidays over the period of the pandemic in recognition of the difficulties people faced working from home. Free training portal provided for learning new technology.

Cons

TU is a global company and is in the process of merging different business units. The change has been disruptive and the plan for how teams in vastly different time zones will collaborate and how projects will be prioritised hasn't been finalised and leads to uncertainty.

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TransUnion Response
4y
Thank you for sharing your review. It’s important for us at TransUnion to give associates a strong work-life balance. We value collaboration and want our associates to be able to easily connect with each other. Being a global organization, it’s important to bring innovative solutions as we follow this journey. Thank you for sharing and we look forward to your feedback in the future.
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Glassdoor has 3,142 TransUnion reviews submitted anonymously by TransUnion employees. Read employee reviews and ratings on Glassdoor to decide if TransUnion is right for you.