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      Thames Water Utilities

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      Thames Water Utilities Reviews

      3.2

      67% would recommend to a friend

      (91 total reviews)

      38% positive business outlook

      Ratings by category

      3.5

      Diversity and inclusion

      3.4

      Work/Life balance

      3.3

      Compensation and benefits

      3.2

      Culture and values

      3.0

      Career opportunities

      2.6

      Senior management

      Thames Water Utilities has an employee rating of 3.2 out of 5 stars, based on 91 company reviews on Glassdoor which indicates that most employees have a good working experience there.

      Reviews by job title

      91 reviews
      2.0
      23 Oct 2025

      Cultural decay and disconnect

      Ica technician
      Recommend
      CEO approval
      Business outlook

      Pros

      Light workload if you choose to ignore the decaying culture and keep your head down. Tools are supplied if you get approvals, otherwise scavenged. Work van is useful for commute but tracking can be demoralising.

      Cons

      Frequent change in management at all levels. Significant disconnect between local and corporate management. Inexperienced management. Morally corrupt management. Management withholding training, qualifications and pay rises from staff including those offered in writing. H&S issues addressed on a cost first basis, equipment will not be issued if too expensive.

      Viewing 1 - 3 of 91 Reviews
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      ReviewsThames Water Utilities reviews

      Glassdoor has 97 Thames Water Utilities reviews submitted anonymously by Thames Water Utilities employees. Read employee reviews and ratings on Glassdoor to decide if Thames Water Utilities is right for you.