Nepotism and favourism run rampant in this company, particularly in their payments Client. Your salary will be minimum wage, your toilet breaks timed, and you'll be micromanaged daily because you'll need to have certain number of customer interactions done. Management is utterly uncapable and inexperienced, and Upper management has no idea what they are doing and due to their egos they won't take ant feedback seriously. They put on a great show for the Client, but in reality they are so incapable it makes you think how did they get the contract in the first place. Company puts on a show about their values and employee engagement but in reality they honestly do not care about any employee in that building. Just recently they fired over 50 people only to post job ads for those same positions again, your job boards are full of them - check if you don't believe it. Everyone is expendable, everyone is a number and you'll hate this place with a passion within 2 months, I can guarantee you that. You'll feel stressed and burnt out. You can forget your PTO getting approved, or planning your free time cause you'll get schedule published only for 3 weeks in advance which can be changed last minute. You'll be switched between different teams and managers without any training. You'll be expected to be a subject matter expert for a complicated suite of products without any help or training, and then put on a PIP by your useless manager. You'll be paid minimum wage - and then the payroll team will miscalculate your pay so you'll somehow end up owing them money. Phony folks with massive egos and zero idea about running business, leadership and management are managing people who genuinely deserve better. It's your classic soul sucking call center job. Avoid it at all costs....nobody should be that desperate to work here.
