TELUS Reviews | Glassdoor.ie

TELUS Reviews

Updated 17 Jan 2020

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3.8
79%
Recommend to a Friend
84%
Approve of CEO
TELUS President and CEO Darren Entwistle
Darren Entwistle
36 Ratings
Pros
  • "The best part of working for Telus was the flexibility to work from home(in 389 reviews)

  • "Work Life Balance - decent considering fast pace environment(in 381 reviews)

Cons
More Pros and Cons
  1. Helpful (2)

    "Terrible so far"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Tech Support in Cork
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at TELUS full-time for more than a year

    Pros

    Nothing so far, since they bought Voxpro is only getting worse

    Cons

    -They bought Voxpro and since that, this is only getting worse than before. For example:They took away our Christmas bonus (250 euros). -We don´t have any benefits at all, no sick days, no health care... -So Voxpro/Telus has opened 3 different offices in the last 2 years and has no money to give us the Xmas bonus, health insurance, sick days and so on... -We are continuously being watched (time that you take to go to the bathroom and so on). This isn´t human at all. -We were promised a bonus (400 euros) for doing our productivity and 2 days before pay day, they told us that they didn´t have money to pay us. -On that same day, all the big management had a party outside where they announced the fantastic "lake" that they are going to build outside

    Continue reading
    TELUS2017-12-08
  2. "NOthing a good company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Cork
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at TELUS full-time for less than a year

    Pros

    New company, nothing good so far

    Cons

    After buy Voxpro, they took out some of the benefits as Christmas Bonus

    TELUS2017-12-05
  3. "OK for short-term"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 

    I worked at TELUS full-time

    Pros

    Good team environment, flexible hours

    Cons

    Not great management, very limited opportunities for promotion

    TELUS2017-05-15
  4. "Very good company and amazing experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
     
    Recommends

    I have been working at TELUS

    Pros

    good environment, beginners support, good office atmosphere

    Cons

    Comparatively low payment, job benefits

    TELUS2020-01-15
  5. "Great job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales Associate 
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at TELUS part-time for more than 5 years

    Pros

    Great and easy to approach management, benefits, telus values, charity/volunteering, etc

    Cons

    Dealing with upset customers

    TELUS2020-01-12
  6. "Great People but very political"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Product Owner in Toronto, ON
    Recommends
    Positive Outlook
    No Opinion of CEO

    I have been working at TELUS full-time for more than a year

    Pros

    The people on the digital team are amazing and there are some cool things you can work on.

    Cons

    Added too much process, things move slowly, very political, a ton of turnover in the last couple of years, pays less than competitors.

    Continue reading
    TELUS2020-01-10
  7. "Great company some micro management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - General Manager in Prince George, BC
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at TELUS full-time for less than a year

    Pros

    Best company to work for. Lots of benefits and great corporate culture

    Cons

    Some red tape around managing employee expectations

    Continue reading
    TELUS2020-01-10
  8. "Great place to work, low-ish salary"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Community Service Leader 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at TELUS full-time for more than 5 years

    Pros

    Great culture with opportunities to work with interesting people.

    Cons

    Legacy thinking and below average pay for workers in the city.

    TELUS2020-01-09
  9. "Pretty good job for a call center."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
     
    Recommends
    Neutral Outlook
    No Opinion of CEO

    I have been working at TELUS

    Pros

    The diversity and culture at telus is accepting and very welcoming.

    Cons

    It is a call center, and the pay could be a bit better!

    Continue reading
    TELUS2020-01-09
  10. "A growing company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Business Analyst I in Montreal, QC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at TELUS full-time for more than 5 years

    Pros

    Open-minded with new ways of management. Getting more and more human.

    Cons

    Can still get a bit too "bureaucratic" with the processes and all

    TELUS2020-01-08
Found 2945 reviews