TELUS Reviews

Updated 3 Jul 2020

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3.9
82%
Recommend to a Friend
82%
Approve of CEO
TELUS President and CEO Darren Entwistle
Darren Entwistle
116 Ratings
Pros
Cons
  • "Rotating Schedules might affect your work-life balance(in 146 reviews)

  • "Annoying workplace politics: bugs pile on and blame is passed around until upper management has no idea who is responsible for what mistakes(in 50 reviews)

More Pros and Cons
  1. Helpful (3)

    "Terrible so far"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Tech Support in Cork
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at TELUS full-time for more than a year

    Pros

    Nothing so far, since they bought Voxpro is only getting worse

    Cons

    -They bought Voxpro and since that, this is only getting worse than before. For example:They took away our Christmas bonus (250 euros). -We don´t have any benefits at all, no sick days, no health care... -So Voxpro/Telus has opened 3 different offices in the last 2 years and has no money to give us the Xmas bonus, health insurance, sick days and so on... -We are continuously being watched (time that you take to go to the bathroom and so on). This isn´t human at all. -We were promised a bonus (400 euros) for doing our productivity and 2 days before pay day, they told us that they didn´t have money to pay us. -On that same day, all the big management had a party outside where they announced the fantastic "lake" that they are going to build outside

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  2. "NOthing a good company"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Cork
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at TELUS full-time for less than a year

    Pros

    New company, nothing good so far

    Cons

    After buy Voxpro, they took out some of the benefits as Christmas Bonus

  3. "OK for short-term"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 

    I worked at TELUS full-time

    Pros

    Good team environment, flexible hours

    Cons

    Not great management, very limited opportunities for promotion

  4. "Good place to work"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Senior Recruiter in Bucharest
    Recommends
    Positive Outlook
    No Opinion of CEO

    I worked at TELUS full-time for more than a year

    Pros

    Lots of benefits, friendly colleagues, good compensations

    Cons

    Management needs to improve people skills

  5. "#HappyHere"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Service Representative 

    I worked at TELUS full-time for more than 3 years

    Pros

    Easy workload. Telus treats every month. Monthly event.

    Cons

    Management was not able to provide a heads up with regard to movement. Some employees were transferred or removed from the account abruptly.

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  6. COVID-19

    "Your big corporation company"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Business Systems Analyst II in Toronto, ON
    Recommends
    Positive Outlook
    No Opinion of CEO

    I have been working at TELUS full-time for more than 3 years

    Pros

    Good company to work for, Pension matching, Bonus and stock matching. Flex benefits and good culture based on diversity and inclusion. Flex workstyles, allowing you to work from home or any office way before Covid reality. Also flexibility to be based out of any office in Canada, even if your team is east/west.

    Cons

    Can be politically charged, have 'lifers' that drag deliverables and deadlines down, LOTS of management and org changes and multiple tech platforms that don't integrate to one another.

  7. "Great place to work"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Engineer in Vancouver, BC
    Recommends
    Positive Outlook

    I have been working at TELUS full-time for more than 3 years

    Pros

    Great work life balance overall

    Cons

    Great place to work overall

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  8. "Great work culture"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Retail Sales Associate in Edmonton, AB
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at TELUS part-time for more than 5 years

    Pros

    Great team environment, good benefits, plenty of coaching

    Cons

    Sometimes you may struggle selling, dealing with unsatisfactory clients just like with any retail jobs

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  9. "Review"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Warehouse Manager in Surrey, BC
    Recommends
    Positive Outlook

    I worked at TELUS part-time

    Pros

    Salary. Nothing else at this time.

    Cons

    2) not many. None at this time

  10. "Competitive"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Senior Account Executive in Vancouver, BC
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at TELUS full-time for more than 3 years

    Pros

    Lots of money to be made if you will drink the Koolaid

    Cons

    You are never not at work

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