Swiggy Key Account Manager reviews

3.2

33% would recommend to a friend

(35 total reviews)
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Sriharsha Majety

65% approve of CEO

39% positive business outlook

Key Account Manager employees have rated Swiggy with 3.2 out of 5 stars, based on 35 company reviews on Glassdoor. This indicates that most Key Account Manager professionals have a good working experience there. Swiggy is rated in line with the average (within 1 standard deviation) by Key Account Manager professionals compared to other employers within the Information Technology industry (3.9 stars).

Reviews by job title

35 reviews
1.0
28 May 2026
Recommend
CEO approval
Business outlook

Pros

People working here at junior levels are nice.

Cons

1. No training is given to the new hires but they’re expected to perform at their best at the same time. 2. After getting a portfolio assigned, restaurant partners start asking for refunds from the very first calls for the unconsented things done in the past. 3. You’re supposed to deal with the escalation yourself, no one actually helps. 4. You receive baseless targets besides having a global concern like gas and oil crisis, resulting to which you’re forces to do unconsented activities. 5. If you report this to HRs, you’ll get uttet silence in return.

4.0
19 Mar 2026

Room for Improvement

Recommend
CEO approval
Business outlook

Pros

Strong leadership Flexible work environment

Cons

Long work hours Rigorous target chasing on multiple priorities

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Swiggy Response
2mo
Hi, thank you for your valuable feedback and inputs. They help us strengthen and enhance our efforts to build a happy, productive life at work. Wishing you success!
2.0
24 Nov 2025

Key Account management

Recommend
CEO approval
Business outlook

Pros

Flexibility, benefits incentives PTO Networking

Cons

Targets Targets Targets Targets Targets

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Swiggy Response
6mo
Dear Swiggster, thank you for your valuable feedback. Your inputs and suggestions help us create a work-life that is productive and happy. We would like to discuss this further and arrive at a solution together, so please do send in your concerns to weareswiggy@swiggy.in. Looking forward to a fruitful conversation. Team Swiggy
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