SmartFocus Reviews | Glassdoor.ie

SmartFocus Reviews

Updated 5 Jul 2019

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Found 165 reviews

2.4
StarStarStarStarStar
Rating TrendsRating Trends
34%
Recommend to a Friend
42%
Approve of CEO
SmartFocus CEO Chris Allan
Chris Allan
21 Ratings
Pros
  • "SmartFocus has multiple interesting initiatives to work on(in 24 reviews)

  • "A fast paced rule breaking, trail blazing company with industry leading technology(in 8 reviews)

Cons
  • "With zero marketing in the US no one has ever heard of Smartfocus which makes getting leads a challenge(in 12 reviews)

  • "Senior management may have changed since I left but the bad apples still look like they are there(in 10 reviews)

More Pros and Cons
  1. Helpful (1)

    "unstable"

    StarStarStarStarStar
      Former Employee - Anonymous 

      I worked at SmartFocus full-time

      Pros

      remote work, travel from time to time

      Cons

      you are on your own for everything. not a place to grow or get anything done

      SmartFocus2019-07-04
    • Helpful (4)

      "Changes needed globally."

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Sales Manager in London, England
      Recommends
      Positive Outlook
      No Opinion of CEO

      I worked at SmartFocus full-time for more than a year

      Pros

      Great location and good sales team to work closely with.

      Cons

      Changes needed at management. To many chefs in the kitchen. CEO at the time was shocking

      Advice to Management

      Do what you know best and stick to it. Trust your teams and let them get on with there job. Dont sack people when they are about to close deals

      SmartFocus2019-06-20
    • Helpful (4)

      "Anything is better than this place"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Anonymous Employee in London, England
      Doesn't Recommend
      Negative Outlook
      Disapproves of CEO

      I worked at SmartFocus full-time for more than 3 years

      Pros

      The people you will work with day to day,..........for the most part, there are also some people whom are completely incompetent and of course most of them get promoted.

      Cons

      Everything! This place is disgusting. Management are corporate gangsters and will do what they can to take take take from you, and even from the company itself, there was clear extortion going on etc etc. CEO, CTO, COO are vile people who only have their direct personal interest in mind, they could care less about anyone else and they have no morale standing whatsoever.

      Advice to Management

      How do you sleep at night? The greed is appalling, did you ever care what you were doing to the staff? How you treated them? Doubtful, you cared only about the money, you went “bankrupt” so you could stop paying suppliers and people, only to really be making a deal behind the scenes with an old tech firm that has no clue what their doing. Avoid this place like the plague!

      SmartFocus2019-07-05
    • "Average company"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Anonymous Employee 
      Doesn't Recommend
      Neutral Outlook
      Disapproves of CEO

      I have been working at SmartFocus full-time

      Pros

      You have growth opportunities as it is not a big company

      Cons

      It is a 15 year old company that needs to renew a lot of things

      SmartFocus2019-05-03
    • Helpful (1)

      "Never a failure always a lesson"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Senior Account Manager 
      Doesn't Recommend
      Negative Outlook
      No Opinion of CEO

      I worked at SmartFocus full-time for more than 3 years

      Pros

      Good ambiance in the local team Technology and topics interesting Management of emergency

      Cons

      Too many unfair people and Management liying No honnesty Pay plan crazy Bad communication and reputation with client

      Advice to Management

      Should start to respect your employee, increase your leadership and dont cheating on customer Carefully monitoring your middle management

      SmartFocus2019-05-01
    • Helpful (1)

      "Account Manager"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Account Manager in London, England
      Doesn't Recommend
      Negative Outlook
      Disapproves of CEO

      I worked at SmartFocus full-time for more than a year

      Pros

      Interesting software and variety of customers

      Cons

      Bad management, financial insecurities and poor company culture

      Advice to Management

      Plan more, care more about you customers, don't only think about profit

      SmartFocus2019-04-13
    • Helpful (3)

      "Customer Success Manager"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Anonymous Employee 
      Negative Outlook
      Disapproves of CEO

      I have been working at SmartFocus full-time

      Pros

      A wonderful and great place to leave behind

      Cons

      Just about everything about the place

      SmartFocus2019-02-25
    • "good agency"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Anonymous Employee 
      Recommends
      Neutral Outlook
      No Opinion of CEO

      I worked at SmartFocus full-time

      Pros

      - great team -great culture-opportunities to grow

      Cons

      -very long hours - Client valued more than staff wellbeing

      Advice to Management

      Listen to employees more as they make the magic happen

      SmartFocus2018-12-05
    • Helpful (12)

      "Not Smart Not Focused"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Anonymous Employee in London, England
      Doesn't Recommend
      Negative Outlook
      Disapproves of CEO

      I have been working at SmartFocus full-time

      Pros

      The work environment is great if you don't mind your colleagues watching porn in areas where visiting customers can see it! The environment is great if you don't mind a little sexism every now and then - where the men tell the women point blank they're not good enough to do something. The environment is great if you don't mind hearing your colleagues cackle about gossip they heard from so-and-so's private life. It's also...

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      Cons

      Remember that kid in high school who would never do his homework? The type of kid who would probably own a slingshot and hit his classmates in the back of the head with his spit-infused paper balls. He would just about pass every test, only because he exploited people, but everyone knew that he never actually did anything of actual, tangible value. The kid wasn't smart. He wasn't focused on anything of substance. He would...

      Show More

      Advice to Management

      Fold.

      SmartFocus2018-12-02
    • Helpful (11)

      "The most backwards, racist, bully employer. Avoid this like the plague!"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Business Development Manager in London, England
      Doesn't Recommend
      Negative Outlook
      No Opinion of CEO

      I worked at SmartFocus full-time for less than a year

      Pros

      Zero Zero Zero Zero Zero

      Cons

      This is a company that refused to accept that an mixed race 30 year old BDM earned £35,000 basic with commission of £93,610 during my last year at CSG: Total PAYE on my P60 £128,610. The verbal bullying started during the final interview and continued every day during my time there. 90% of the (male) managers are cavemen in suits. I'm the most chilled BDM professional who had no interest in starting a war every day.........exhauting!

      SmartFocus2018-11-26
    Found 165 reviews