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      Slack

      Part of Salesforce

      Engaged employer

      Slack Reviews

      4.0

      77% would recommend to a friend

      (1,094 total reviews)
      avatar

      Stewart Butterfield

      88% approve of CEO

      70% positive business outlook

      Ratings by category

      4.2

      Diversity and inclusion

      4.2

      Work/Life balance

      4.2

      Compensation and benefits

      3.9

      Culture and values

      3.7

      Career opportunities

      3.4

      Senior management

      Slack has an employee rating of 4.0 out of 5 stars, based on 1,094 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Slack employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      1K reviews
      1.0
      23 Apr 2021

      Recommended to ask current or past employees for real feedback on working at Slack

      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      * Competitive Compensation & Benefits * Thorough interview process * Possibility for collaboration across teams / departments * Heavy use of Slack at Slack!

      Cons

      * Values are not lived, inclusion and diversity are mostly buzzwords without consideration of the real lived experience of minority groups or what true inclusion might look like * Strong internal censorship, messaging closely watched and criticised if seen as inappropriate or not towing the party-line * Focus on external image overwrites focus on wellbeing of employees at times * Very limited career opportunities in EMEA, centralised decision making from the US which impacts growth and opportunities in EMEA * New employees are specifically asked to provide Glassdoor reviews. Check tenure of other reviewers on Glassdoor

      3.0
      13 Nov 2018

      Customer Experience

      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      • Slack does Customer Experience right! We have a lot of freedom to do what is best for our users. This is a gem in the world of Customer Experience. • Great team and atmosphere, I work with a great lot of people, everyone's giving it 100%. • High-profile company, the product is amazing, and the benefits are very competitive.

      Cons

      • Don't be fooled by the no-blame, no-ego, we're-all-in-this-together approach. There is politics, like everywhere else. • The people at the very top of Customer Experience are control freaks. Their baby is growing up and they're having a hard time letting to. They are not receptive to disagreement, they get involved at a level they should not be and consistently undermine our managers. They don't know how to manage more structured organisation (or people it seems) and it can get messy and confusing.

      5.0
      25 May 2016

      Experience as an agent

      Customer experience agent
      Recommend
      CEO approval
      Business outlook

      Pros

      Decent opportunities for growth. Working hours flexibility. Relaxed environment and fantastic colleagues. Versatile position — definitely not a call centre kind of job if that's what you're imagining.

      Cons

      Californian PC culture can be a bit too strong.

      Viewing 1 - 3 of 1,094 Reviews
      Related searches: Slack jobs | Slack salaries | Slack benefits | Slack interviews | Slack conversations
      ReviewsSlack reviews

      Glassdoor has 1,226 Slack reviews submitted anonymously by Slack employees. Read employee reviews and ratings on Glassdoor to decide if Slack is right for you.