Does ServiceSource pay their employees well?

According to anonymously submitted Glassdoor reviews, ServiceSource employees rate their compensation and benefits as 2.8 out of 5. Find out more about salaries and benefits at ServiceSource. This rating has decreased by 5% over the last 12 months.

How satisfied are employees working at ServiceSource?

54% of ServiceSource employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated ServiceSource 3.5 out of 5 for work life balance, 3.2 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at ServiceSource?

Sales Representative (124) , Inside Sales Representative (115) , Senior Sales Representative (79) , Renewal Sales Representative (71) , Sales Manager (56) , Account Manager (31) , Operations Services Specialist (24) , Customer Success Manager (15) , Sales Associate (15) , Business Analyst (11) , Sales (11) , Senior Inside Sales Representative (11) , Business Intelligence Analyst (10) , Manager (10) , Sales Support Specialist (10)

What are the pros of working at ServiceSource according to real employee reviews?

"It's great for people coming in from out of town and are looking to meet a lot of new peers." ((in 111 reviews)); "The culture is great for someone just of college or someone who desires a very laid back atmosphere." ((in 80 reviews)); "Good benefits packages available." ((in 67 reviews)); "Good colleagues and working enviroment" ((in 49 reviews)); "Fun work environment to start career" ((in 29 reviews))

What are the cons of working at ServiceSource according to real employee reviews?

"The pay is low and hard to live in Nashville when the pay check barely covers rent." ((in 98 reviews)); "Low Salary now we dont even have the free EOQ meal not even the free sweets." ((in 77 reviews)); "Managers have no business degrees or management experience." ((in 74 reviews)); "upper management is clueless + huge sense of entitlement" ((in 33 reviews)); "Don't listen to the recruiters when they tell you "you'll always get your full bonus just by doing your job."" ((in 30 reviews))

What are employees saying about ServiceSource redundancies in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about ServiceSource redundancy and their outlook for job security at ServiceSource in 2026.

ServiceSource Reviews

3.1

54% would recommend to a friend

(1,414 total reviews)

Gary B. Moore

75% approve of CEO

38% positive business outlook

Ratings by category

3.8

Diversity and inclusion

3.5

Work/Life balance

3.2

Culture and values

2.9

Career opportunities

2.8

Senior management

2.8

Compensation and benefits

ServiceSource has an employee rating of 3.1 out of 5 stars, based on 1,414 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ServiceSource employee rating is in line with the average (within 1 standard deviation) for employers within the Human resources and staffing industry (3.8 stars).

Reviews by job title

1K reviews

1.0

7 Dec 2015

Slavery reimagined

Account sales representative

Recommend

CEO approval

Business outlook

Pros

Free coffee. Collegues. Heating working. And be glad for your happy hour alcohol as alcohol us the currency the company is willing to give freely even in the officd

Cons

In my multiyear experience I have never seen a bunch of mire useless bullying management staff than in servicesource. Micromanaging their employees with no incentive to pay them. Targets get doubled at any time so people don't get paid. Managers on teamlevel bully their reps and laugh about it openly. Several accounts lost half of their staff in the last six months. All benefits like bonuses and sick days can be withheld with no reason. Christmas and Easter and new years are spent in the company with no extra hour pay. Feedbacl results in destroyed careers. Anrimuslim statements remain with no consequences. Managers insulting people openly. Private data is revealed to make a point.

1.0

26 Dec 2019

Worst Job Ever

Account manager

Recommend

CEO approval

Business outlook

Pros

They offered good money on paper

Cons

The atmosphere was horrible. No one liked working there. Training did not resemble the job in any way. They make it look like a shiney sales role but they just chase the expired warranties for other companies like Dell... I walked out after 2 months because they bullied everyone around me. If youre a good sales person and like dealing with customers this company is NOT for you. If on the other hand you like to be bullied by incompetent middle managers and staring at excel sheets all day then you are well suited to this company. They demanded i worked weekends without overtime, outside the terms of my contract, and they bullied me when I refused. If you have a choice, please take my advice and choose another company.

1.0

20 Jan 2016

It could get lower...not

Sales manager ii

Recommend

CEO approval

Business outlook

Pros

20 word minimum are the only reason why I'm typing something in the "Pros" section. Jokes apart, I met some good people here and a few years ago the situation was different.

Cons

Too many to list. Incompetent management, bullying as a life philosophy, wrong decisions, the way Servicesource lies to customers, lies to employees, cheats on targets...I could go on and on and on, but I won't. I will just focus on some amazing coincidence: bad reviews are left on a daily basis because this Company truly doesn't deserve better, but at some stage you notice bulks of brilliant reviews, 4 or 5 stars, mentioning for example that "Fast pace makes things exciting and keeps things interesting, but it can be too much. Company constantly looking to do more with less, through better talent, better technology, and it feels like that can sometimes come at a detriment to the service we provide toward our customers...". Well, how nice it would be to believe it. Fact is, salaries at SS are way below industry standards so better talents are not necessarily attracted by this place, its own developed software, "Renew OnDemand™ is the industry's only cloud application built specifically to maximize recurring revenue..." was miserably withdrawn after a painful launch because it did NOT work so better technology is not what one can expect here...but all of a sudden, this made sense. All the managers were recently called in a meeting and asked to leave a positive review to balance the negative ones. Apparently, SS was also going to try and ask Glassdoor to remove the latter. Oh well, it seems that didn't really work the way it should have,

Viewing 1 - 3 of 1,414 Reviews

ServiceSource

ServiceSource Reviews

Ratings by category

Reviews by job title

Slavery reimagined

Worst Job Ever

It could get lower...not

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