Redfin Reviews

3.5

58% would recommend to a friend

(1,765 total reviews)
avatar

Glenn Kelman

75% approve of CEO

44% positive business outlook

Redfin has an employee rating of 3.5 out of 5 stars, based on 1,765 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Redfin employee rating is in line with the average (within 1 standard deviation) for employers within the Real estate industry (3.8 stars).

Reviews by job title

2K reviews
2.0
10 Jun 2015

Using technology in favor of the bottom line

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great downtown offices, tons of snacks, drinks and beer, free coffee, catered lunches, nice views of Puget Sound, employee discounts for home purchases, free health care (employees will have to pay next year)

Cons

If you care about your job or want to have an impact on your company – don’t work for Redfin. It’s a large corporation beholden to it’s investors, the board of directors and money. The VPs and executives are a mix of charming narcissist psychos and seemingly genuine, smart and down-to-earth people. The middle management layer is a nightmare – here you’ll find a selection of all the most classic work nightmares: inexperienced kids in their twenties, lackeys, yes people, idiots, backstabbers, micromanagers and other various manipulative, narcissistic types who will leave you running to the shower – or you might find a combo of all of the above! The last round of funding in December 2014 has turned this company into a nervous, panicy, fearful place to work where only results and revenue matter. If you stand in the way of that, be prepared to be forcefully pushed out or fired. If you do only care about results and money, be prepared to work 50-60 hours a week, lie about results and have your already dark and twisted soul sucked out even more. Backstabbing and scapegoating is routine, teams and individuals are running wild doing whatever they feel like. The CEO has the last word on all projects, there is no process, collaboration or accountability. The company is accountable only to money – it's focused on growing, making revenue and proving to their investors that Redfin is a sound business so it can be taken public in the next year or so. Be wary of all departments except engineering. For a young engineer Redfin is great. It's just like an extension of your dorm – a built in social system, people your age (if you’re not 21 there’s lot of people who will buy you beer), other guys who are afraid of girls, sports teams and a cafeteria with free food in it. For all the other departments, especially the ones with no real impact on revenue (HR, recruiting, marketing, PR, writing) wade carefully into piranha infested waters. Don’t join the company now for stock options – after 7 rounds of financing they’re not worth much, join for the free snacks, lunches, watching cat fights, a downtown office and a paycheck!

1.0
13 Jun 2015

Doomed to fail

Recommend
CEO approval
Business outlook

Pros

Agents get leads, salaries and benefits. Great starting for new agents (if you can train yourself)

Cons

Middle management is atrocious Agents earn the only revenue (besides investor money) Crazy money is spent to support the gargantuan workforce and stupid "frills" like ping pong tables Absolutely no legal or broker oversight, local or otherwise Questionable transaction practices "Training" programs are a joke Vile, incestuous, nepotistic career promotion strategy (based on popularity rather than merit) Work-life balance is an absolute joke (60+ weeks are the norm)

1.0
9 Mar 2016
Recommend
CEO approval
Business outlook

Pros

Great website attracting a lot of buyers. Easy to navigate, as accurate as the MLS and continually creates new tools for better searching. Colleagues are great, level headed and hard working. Willing to go the extra mile to be better, provide better service and are astute to the changing trends of the real estate industry. Just like any environment with adversity, strong bonds are formed amongst team members - especially under the poor quality of leaders in management. Also, keep in mind this review is from the real estate operations perspective, it could be entirely better place on the technology side. Oh, health insurance is nice but remember you still pay for it when you pay your taxes... so its not really paid for (more of an IRS issue really).

Cons

Redfin is a tech company with an emphasis in real estate - not to be confused with a real estate company with a great technology interface. If you remember those priorities, there won't be any disappointment. In the real estate operations, expect long, under-appreciated hours equating to a minimal pay per hour worked. 80% of your income will depend on how your clients judge you on your performance. Don't expect to get any personal time, when you're juggling a high volume of clients you're always going to be needed by someone. If you want to work around 40 hours per week, expect to make around $50k or less. Pressure from management to over perform is extremely high with a low tolerance or care for an employee's needs. A common theme at the company is that if you have an issue with how things are, then leave. Instead of recognizing the value of employees they'd rather send you packing. So, the "conform or leave mentality" makes it a very difficult place to establish trust with management; resulting in little to no loyalty to their employees. Redfin also promotes itself as company of innovation and disruption, and maybe it was in the past. Today, however, its just another brokerage with discounted fees, some neat technology and low paid agents. The middle to upper management lacks a foundation of leadership, so much so that they've guided the software to encourage micromanagement and meter/compare agents. Each metric could be used to positively encourage, instead members of management use it to force conformity at the expense of individuality and uniqueness - be prepared to work out of fear of reprimand or be publicly criticized. Upper management supports inconsistent and weak leadership qualities, confirming this behavior comes from the top and is felt across the company. The good managers are unicorns at Redfin. They don't pay equivalent to other real estate brokerages, rather on other/non-industry sales positions - so don't expect much from all the hours you'll put in.

Viewing 1 - 3 of 1,765 Reviews

Glassdoor has 2,298 Redfin reviews submitted anonymously by Redfin employees. Read employee reviews and ratings on Glassdoor to decide if Redfin is right for you.