Premier Inn Reviews

3.2

44% would recommend to a friend

(1,585 total reviews)

Dominic Paul

26% approve of CEO

28% positive business outlook

Premier Inn has an employee rating of 3.2 out of 5 stars, based on 1,585 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Premier Inn employee rating is in line with the average (within 1 standard deviation) for employers within the Hotel and travel accommodation industry (3.6 stars).

Reviews by job title

2K reviews
4.0
30 Jun 2024
Recommend
CEO approval
Business outlook

Pros

Nice staff, work is easy, busy during the summer

Cons

Extremely poor management. Kitchens “manager” think he’s manager of whole hotel, which makes the relationship harder

4.0
12 Mar 2026

Good place to work

Recommend
CEO approval
Business outlook

Pros

Nice managment and nice staff

Cons

Poorly organised at times, especially for dinner reservations between reception and restaurant

4.0
3 Nov 2025

General review

Recommend
CEO approval
Business outlook

Pros

Great team Decent Pay Decent benefits

Cons

Lack of professionalism a bit too laid back for me.

Viewing 1 - 3 of 1,585 Reviews

Glassdoor has 1,696 Premier Inn reviews submitted anonymously by Premier Inn employees. Read employee reviews and ratings on Glassdoor to decide if Premier Inn is right for you.