Pattern (NY) Reviews

2.3

56% would recommend to a friend

(16 total reviews)

Nicholas Ling

86% approve of CEO

38% positive business outlook

Pattern (NY) has an employee rating of 2.3 out of 5 stars, based on 16 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Pattern (NY) employee rating is 35% below average for employers within the Retail and wholesale industry (3.5 stars).

Reviews by job title

16 reviews
1.0
16 Jun 2023

Dissapointing, despite the promise

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- Team discount (up to 40% off on some brands) - Generous PTO (20 days + 17 company holidays in 2023) - Remote culture, considerate of meeting times (ie no meetings outside of 12-5 PM ET, no meeting Fridays) - Half day Fridays

Cons

For myself & many others, we came to Pattern lured by the creativity of Gin Lane the anti-millennial work culture Anne Helen Petersen wrote of, and the promise of working at one of the first trailblazers of the acquisition model. At this point all of that has been stripped away and all you have is an overworked skeleton team, brands with declining brand value and an inexperienced, directionless leadership team with no regard for their employees. Pattern has become a shell of the promise it initially held. In the time I've been there I've seen several turnovers of team members— both from layoffs without good reason and brilliant people leaving due to a lack of opportunities and direction at Pattern. By far the biggest issue here is that the leadership team simply has no idea what they’re doing — they make decisions with no regard for people and no rationality. They’ve had multiple rounds of layoffs, and despite their efforts to paint them as “empathetic, considerate” decision making they made decisions that benefited them and only them — laying off an expecting father only weeks after finalizing paternity leave, 6 weeks of notice, 2 weeks of severance rather than the reverse, wave after wave of layoffs to destroy morale, blindsiding department heads with 1 week of notice, and using the layoffs to quell questions about why it’s been over 18 months since the last round of performance reviews. Rather than looking inward to recognize the issues they’re responsible for, the founders continue to try externalize the issues— focusing on industry awards and AdAge articles, laying off employees rather than providing feedback, bringing in countless external resources, and even writing up a slew of 5 star Glassdoor reviews to refute employees who felt voiceless within Pattern.

1.0
23 May 2023

Had potential, but is running itself into the ground

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

People are great. Good work-life balance.

Cons

I usually don't write Glassdoor reviews, but think there are a number of issues at Pattern worth calling out to anyone thinking of joining. As many of the other recent reviews mention, Pattern had a lot of potential at the start, but the business, opportunities for growth and company culture have all disappeared in the last year. The leadership team has had no concrete, longer-term strategy since revenue started to decline, so they’ve relied on random layoffs and rash changes across marketing/e-comm/new acquisitions to create the appearance that everything is fine. Many of these changes don’t make sense, because they don’t lean into Pattern’s strong suits (the Gin Lane legacy and knowledge of how to build strong brands) and instead cheapen the brands and make customers upset. There is no transparency or trust between the c-suite and everyone else, so you’re likely to hear empty answers if you ask about issues, or will be told that your team is going to be audited in case the problem is you. Most of the team is now located outside of the US, which can be fine, but these contracted employees don’t sit close enough to the business to make meaningful recommendations that’ll improve performance. During my time there, most functions felt silo’ed from one another, while senior leadership ignored these communication issues and continued to look for cheaper labor. I really liked my team and learned a lot from them while I was at Pattern, but these concerns about the long-term direction and the people driving the vision made me want to leave as quickly as possible.

1.0
31 May 2023
Recommend
CEO approval
Business outlook

Pros

Summer Fridays year round. Lots of owner mentality and a very “we can solve anything” spirit.

Cons

Inexperienced executive team who are very focused on their own PR and personal brand building vs. true growth for the business, its portfolio of brands, and its employees. Too great of an emphasis is placed on brand acquisitions, resulting in questionable decision making while also diluting and diminishing once solid brands. Lots of nepotism here as founders are very quick to provide roles and consulting opportunities to those in their personal networks instead of trusting, empowering, and supporting those who they hired for their many years of outside expertise. Often resulting in restructuring, layoffs, and a reliance on an army of offshore contractors. In addition to their inexperience in operationalizing brands, founders are often in disagreement with one another resulting in unclear roles and responsibilities, and general lack of clarity.

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Glassdoor has 24 Pattern (NY) reviews submitted anonymously by Pattern (NY) employees. Read employee reviews and ratings on Glassdoor to decide if Pattern (NY) is right for you.