Pros
Unlimited PTO policy. Reliable salary cycle. Strong loyalty and rewards product offering. A few standout employees who’ve been part of the company since the start knowledgeable, and truly committed.
Cons
No real training or onboarding for new hires, you’re expected to figure things out on your own. Offshore team is poorly managed and communicates in a disrespectful way/tone. Client-facing teams get little to no support from offshore, and management overlook it. Company values sound good in slides but don’t show up in daily work. Layoffs happen randomly creating mental imbalance. Documentation is average, but full of ambiguity. Only a few people actually know how things work, and they’re overworked and undervalued. No central tool to manage projects, engineering, or support; everything feels scattered. A lot of talk about AI and innovation, but nothing that helps in real daily work
