OpenText Reviews

3.2

52% would recommend to a friend

(5,588 total reviews)
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James McGourlay

40% approve of CEO

43% positive business outlook

OpenText has an employee rating of 3.2 out of 5 stars, based on 5,588 company reviews on Glassdoor which indicates that most employees have a good working experience there. The OpenText employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

6K reviews
2.0
15 Oct 2019
Recommend
CEO approval
Business outlook

Pros

Some nice people working there

Cons

Opentext just buys other companies and milks these new customers for cash. No concern for customers or employees. No communication between different teams, even though the person is sitting next to you. Some people will walk right past without saying hello, as if you don't exist. Product training is poor. My telephone interview was with someone in Canada who was after a few beers at a hockey game. All tickets have to be closed with a problem statement, impact, expected behaviour. Then you have to write a knowledge base article on the whole thing. Total waste of time and of use to no-one when I could be fixing other problems. Management is friendly but only focused on numbers. Sports & Social club organise cringeworthy events like office olympics to "celebrate diversity". Efforts are forced and you're expected to participate in optional activities. There's a stink of sewerage in one part of the office that they have spent over 6 months trying to fix, still hasn't been rectified. The building is falling apart - constant problems with doors, leaks, water and much more.

2.0
2 May 2020

Micromanagement 101

Recommend
CEO approval
Business outlook

Pros

Salary is good. Employees are friendly.

Cons

I've worked at six different companies in my time, and this is the first time I felt the need to write a review. I am a positive person by nature, and this review is not intended to be seen as one-sided or harsh, rather it is intended to inform people of the management style before they consider applying for jobs with OpenText. This is my own opinion and any individual can make their own decision based on their own research before applying. With that being said, I would only advise people to seek employment with OpenText if a) this is your first job out of college or b) you are used to working in a call centre style environment with micro-management techniques being applied to you and your daily work. The reasoning behind this is, if this is your first job, stick it out for 2 years to get experience on your CV and a nice salary, and then move on. Any company you get hired by thereafter, will seem luxurious in comparison. Likewise, if you already work in a call centre style environment with micromanagement techniques, then you will already be well suited to work with OpenText. Unfortunately with the introduction of the new management team, came with it the micromanagement and bully style tactics that various other reviews speak of, where business managers believe they can apply a generic Excel formula to every case and build "reliable" reports from this "data". I weep for the Data Analytics sector of IT, where data is actually analysed and outside variables are taken into account to explain a certain trend, rather than a generic Excel formula being applied at a high level to prevent an employee progressing either professionally or financially. Two cases are never the same, and can never be treated as such with a generic formula. You will only move when and where "the business" wants you to move, I use quotations here as you will hear this term being used a lot by managers. You will be given the bare minimum, and asked to perform miracles, going above and beyond and if you fail to do so, well, measures will be put in place to make sure you do perform miracles. The last straw was when extra pressure for higher numbers and performance was introduced, in the middle of Covid-19, where families were already under enough stress and fear of the virus. Choosing this time to implement those "measures" I mentioned, is beyond the pale and will never be forgiven.

1.0
10 May 2018

Unorganized and unethical

Recommend
CEO approval
Business outlook

Pros

- spacious kitchen - close to airport

Cons

- management is involved with unethical behavior - place is political driven - CEO is a control freak who thinks its more important to buy companies than innovate current infrastructure. - Cloud is entirely based on legacy hardware and software, hence labour intensive to maintain - local HR are inept in their job

Viewing 1 - 3 of 5,588 Reviews

Glassdoor has 6,376 OpenText reviews submitted anonymously by OpenText employees. Read employee reviews and ratings on Glassdoor to decide if OpenText is right for you.