OneCall struggles to maintain corporate focus and vision. Heroics are common place.
Lack of transparency
Very political environment
Many right people in the wrong seats and wrong people in the right seat
Low standards on delivering
Lots of lucrative stay bonuses to retain low performers which demotivates high performers
Very disorganized compensation structures. huge pay gaps between similarly skilled employees. Sometimes it’s team to team, sometimes within a team. The pay differences can be extreme (double the salary etc)
Annual performance bonus paid a few months into following year is generally considered a carrot to retain employees. probability on if it will pay out is a common rumor.